Guest Experience Specialist

What We're Looking ForInclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.Integrity/Honesty: Behaves in an honest, fair, and ethical manner.Guest Experience: Enjoys working and connecting with, understanding, and helping guests.Personal Responsibility: Accepts responsibility/accountability for actions; is...

Job DescriptionWe are seeking a Guest Experience Leader to join our Rosewood Hotel Group team. As a key member of our management team, you will be responsible for leading our Front Desk and Guest Services team to deliver exceptional guest experiences.Key AccountabilitiesLead and motivate the Front Desk and Guest Services team to deliver exceptional customer...

Key ResponsibilitiesGreeting Guests: Welcome guests upon arrival and bid farewell upon departure, creating a warm and inviting atmosphere.Check-in/Check-out: Handle guest arrivals and departures efficiently, ensuring accurate information and timely processing.Club Floor Counter Assistance: Provide support at the club floor counter, catering to guests' needs...

Company Overview:Langham Hospitality Group is a global hotel company with properties in major cities across four continents. Our brands, The Langham Hotels and Resorts and Cordis Hotels and Resorts, are part of the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.We are seeking a skilled Guest Relations Specialist...

Key ResponsibilitiesGreet and assist guests upon arrival and departure, ensuring a smooth and welcoming experience.Handle guest check-in, check-out, and provide accurate information upon inquiry, showcasing your expertise in hotel operations.Provide assistance at the club floor counter and lounge, anticipating and meeting the needs of our discerning guests.

About the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...

Kerry Hotel Hong Kong is part of the Shangri-La Group's portfolio of luxury hotels in Hong Kong. Our unique blend of Asian hospitality sets us apart from other hotel groups, making us an attractive choice for discerning travelers.We prioritize the growth and development of our employees, recognizing that they are our greatest asset. This commitment has...

Career Opportunities:We are looking for a Guest Relations Supervisor based at The Aberdeen Marina Club. In this role, you will be responsible for supervising the operation of Reservations Centre and Club Lobby Reception, handling reservations for restaurants and sports & recreation activities, and attending to members and guests' requests.

We are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for creating a positive and engaging experience for our guests in store. This includes providing product education, sharing our community and culture, and ensuring that every guest leaves feeling valued and...

What We OfferWe're committed to supporting our colleagues' growth and development, offering a range of benefits and opportunities to help them succeed. Some of the perks include:A comprehensive training program to enhance your skills and knowledge.A competitive salary and benefits package.The opportunity to work with a global leader in hospitality.Access to...

Lululemon Athletica is a leader in innovative performance apparel. We're dedicated to empowering individuals to achieve their goals through high-quality products and exceptional customer service. As a Part-time Educator, you'll be part of our retail team, providing world-class product education and ensuring a seamless guest experience.Our MissionWe're...

About Mandarin Oriental, Hong KongWe are proud to introduce ourselves as one of the most luxurious hotels in Hong Kong. With 60 years of excellence in service, we continue to delight our guests with award-winning amenities and facilities.The Reservations Sales Agent RoleThis position plays a critical role in the Reservations team, responsible for recording...

About UsRosewood Hotel Group is a luxury hotel group with a rich history and a commitment to excellence. Our mission is to create unforgettable experiences for our guests through our passion for service, innovation, and refinement.About the ProgrammeOur 12-month accelerated development journey is designed to equip talented individuals with the skills and...

Key ResponsibilitiesGuest Experience: Interact with guests to ensure a great experience, assess their needs to provide customized purchase and return solutions, and facilitate a seamless end-to-end guest experience by conducting accurate and timely transactions.Working with Others: Contribute to a respectful and inclusive team environment, establish...

Guest Service Lead Job DescriptionThe Langham, Hong Kong invites applications for a Guest Service Lead position. We seek a motivated and experienced individual to lead our Concierge team in delivering exceptional guest experiences.Your Key Responsibilities:Lead and motivate the Concierge team to achieve high levels of guest satisfaction and loyalty.Develop...

Lululemon Athletica is an innovative performance apparel company dedicated to empowering individuals to achieve their full potential.We are seeking a highly skilled Part Time Educator to join our team at HK International Airport. As a key member of our team, you will be responsible for creating a world-class customer experience by engaging and connecting...

Elevate your career with Mandarin Oriental Hotel Group Limited, a global leader in luxury hospitality.Our prestigious brand boasts a portfolio of iconic hotels, resorts, and residences across prime destinations worldwide. We invite applications from highly motivated individuals who share our passion for delivering exceptional experiences.The ideal candidate...

About the RoleThe Guest Services Supervisor will oversee the day-to-day operations of guest services at Kai Tak Sports Park.Key Responsibilities:Team Management: Support the hiring, training, and monitoring of team members.Event Planning: Collaborate with the Manager - Guest Services to plan and execute events.Crisis Management: Develop and implement...

Lululemon Athletica is committed to delivering exceptional customer experiences through expertly trained Educators like you. As an Educator, your primary responsibility will be to engage and educate our guests about our products and services, ensuring they leave our stores feeling informed and inspired. You will work closely with your colleagues to maintain...

Shangri-La: A Leader in HospitalityOur company values excellence in everything we do, from providing exceptional guest experiences to investing in colleague development. As a result, we have become a leader in the global hospitality industry.At Kowloon Shangri-La, Hong Kong, we are committed to delivering memorable experiences to our guests. To achieve this,...