Customer Experience Manager, West Kowloon

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Visitor Services Officer at the M+ Museum in West Kowloon.This is an exciting opportunity to be part of a dynamic team that delivers exceptional visitor experiences. As a Visitor Services Officer, you will play a crucial role in ensuring that our visitors...

The West Kowloon Cultural District is a prime local and international destination for arts, culture, and entertainment.With a passion to realise the vision and mission, we welcome exceptional talent to join our team.About This RoleWe are seeking a highly motivated and experienced Cultural Events Manager to oversee the planning and execution of Performing...

Company OverviewThe West Kowloon Cultural District is a vibrant and dynamic hub for art, culture, and innovation. As a leading cultural institution in Hong Kong, we are committed to creating a world-class museum that reflects the unique spirit of our city.Job DescriptionWe are seeking a highly skilled Business Operations Manager to join our team at the M+...

At West Kowloon Cultural District Authority, we're seeking a talented individual to deliver exceptional member services and experiences at the Hong Kong Palace Museum (HKPM) membership counter.Main Responsibilities:Maintain a seamless member services experience through proactive problem-solving and communication.Respond to member inquiries, provide...

We are seeking a highly skilled Strategic Customer Service Manager to lead our public engagement team at the West Kowloon Cultural District Authority.Job OverviewThis is an exciting opportunity to join our team and contribute to the realization of our vision and mission. The successful candidate will be responsible for managing and supervising a customer...

Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Museum Experience Coordinator. In this role, you will play a key part in delivering exceptional visitor experiences at the M+ Museum, a world-class cultural institution located in the West Kowloon Cultural District.Key Responsibilities:Support daily operations,...

Job SummaryWe are seeking a highly skilled Editorial Assistant to join our team at the Hong Kong Palace Museum. The successful candidate will be responsible for assisting the supervisor in various writing, editing, and editorial tasks, including calendar planning, workflow coordination, fact-checking, and source verification.Key ResponsibilitiesAssist in...

The West Kowloon Cultural District Authority seeks talented individuals to excel in the role of Customer Services Officer, Venue Operations.Key responsibilities include:Providing exceptional customer service at the information counter, managing the cloakroom, and handling sales transactions at the service bar.Ensuring smooth operations of performing arts...

The West Kowloon Cultural District Authority is seeking a highly skilled Customer Service Manager to join their team. This is a unique opportunity to work in a dynamic and fast-paced environment, delivering exceptional customer service and driving business growth.The successful candidate will be responsible for:Managing and supervising a customer service...

The West Kowloon Cultural District Authority is seeking a highly skilled Customer Services Officer to join our team. As a key member of our Venue Operations team, you will be responsible for delivering exceptional customer service to our visitors and ensuring the smooth operation of our performing arts venues.Key responsibilities include:Providing...

The West Kowloon Cultural District Authority is seeking a dedicated individual to join its team in Venue Operations. As a Senior Customer Services Officer, you will play a vital role in ensuring the smooth operation of performing arts venues and events, delivering exceptional customer service to our patrons.Key responsibilities include:Maintaining the...

The West Kowloon Cultural District Authority is seeking a highly skilled and experienced professional to lead our customer service team. As a key member of our team, you will be responsible for managing and supervising a team of customer service representatives to deliver exceptional service to our customers.Key Responsibilities:Manage and supervise a team...

About West KowloonWest Kowloon Cultural District is a dynamic hub of arts and culture in Hong Kong, home to the M+ museum among other institutions. Our mission is to create a world-class cultural destination that reflects the unique spirit of Hong Kong.

M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. In Hong Kong's West Kowloon Cultural District, we are building one of the largest museums of modern and contemporary visual culture in the world, with a bold ambition...

{"title": "Stakeholder Engagement Role at West Kowloon Cultural District", "subtitle": "Join Our Team", "content": "The West Kowloon Cultural District Authority is seeking a skilled professional to fill the role of Stakeholder Engagement Manager. This position will be responsible for implementing stakeholder engagement initiatives to build, enhance, and...

Job Title: Special Projects OfficerWest Kowloon is seeking a highly skilled and experienced Special Projects Officer to join our team. As a key member of our team, you will be responsible for assisting in the planning, execution, and management of major events, as well as preparing procurement documents and creating PowerPoint slides for internal...

Job Opportunity at West Kowloon Cultural DistrictWe are seeking a highly skilled and organized individual to join our team as a Venue Operations Coordinator. This role will be responsible for ensuring the smooth execution of Performing Arts events at the West Kowloon Cultural District.Key Responsibilities:Plan and coordinate all aspects of Performing Arts...

Job Title: Manager, Internal AuditThe West Kowloon Cultural District Authority is seeking a highly skilled and experienced professional to join our Internal Audit team as a Manager, Internal Audit. This is an exciting opportunity to contribute to the Authority's risk management and governance framework.Key Responsibilities:Plan and execute internal audits to...

The West Kowloon Cultural District Authority is seeking a talented individual to assist in the planning and organisation of performing arts programmes, events, and activities. The successful candidate will be responsible for monitoring local, regional, and international performing arts trends and analysing their implications for the West Kowloon Cultural...

Unlock Your Potential at West KowloonWe are seeking a highly motivated and customer-focused individual to join our team as a Membership Ambassador. As a key member of our team, you will be responsible for delivering exceptional member services and experiences at the Hong Kong Palace Museum (HKPM).Key Responsibilities:Provide outstanding member services and...