Cultural Experience Coordinator

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Full time

At West Kowloon Cultural District Authority, we're seeking a talented individual to deliver exceptional member services and experiences at the Hong Kong Palace Museum (HKPM) membership counter.

Main Responsibilities:

  • Maintain a seamless member services experience through proactive problem-solving and communication.
  • Respond to member inquiries, provide assistance, and promote HKPM membership to visitors.
  • Support members' and patrons' events as needed.

Requirements:

  • Higher diploma or above in any discipline, with experience in the arts, culture, tourism, or hospitality sectors.
  • Frontline or sales experience is preferred.
  • Proficiency in Putonghua and spoken English, with Cantonese as a must.
  • Outgoing, friendly, and customer service-oriented.


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