Museum Experience Coordinator
3 days ago
The Hong Kong Palace Museum is seeking a highly organized and communicative individual to join our Learning and Engagement team as a Museum Experience Coordinator. In this role, you will be responsible for coordinating school visit bookings and day-to-day operations. This will include handling online applications and school enquiries, contacting teachers/schools, scheduling visits, processing payments, and providing on-site support to school groups during the visits.
Main Responsibilities:
- Coordinate and manage school visit bookings and day-to-day operations
- Communicate and coordinate with internal teams, docents, and volunteers to ensure the visit program is delivered within the required standards and timeline
- Develop innovative learning materials and resources related to the school visit program and museum exhibitions
- Build a strong network with schools, teachers, and other key stakeholders in the field
- Support the planning and implementation of school visit programs and other museum learning programs
- Provide administrative support to the Learning and Engagement team and event support for school engagement and teacher professional development activities
- Perform other duties as assigned by the supervisor when deemed necessary
About You:
- Possess a recognized university degree, preferably in museum studies, humanities, social science, education, communications, history, or other relevant disciplines
- Have at least 1 year, or more, of work experience coordinating school, youth, arts, or cultural projects
- Have strong organizational skills, with attention to detail
- Have excellent interpersonal communication skills, passionate about interacting with people from diverse backgrounds
- Have strong problem-solving skills, with an ability to resolve issues timely and wisely
- Be self-motivated and able to work independently and collaboratively with other team members in a fast-paced and dynamic environment
- Have strong computer skills, familiar with Microsoft Office Suite
- Have good oral and written communication skills in English and Chinese, with knowledge of Putonghua being an advantage
- Have basic knowledge of museum learning and Hong Kong school curriculum, which, although not mandatory, will be advantageous
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