Museum Experience Coordinator

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Full time
About the Role:

The Hong Kong Palace Museum is seeking a highly organized and communicative individual to join our Learning and Engagement team as a Museum Experience Coordinator. In this role, you will be responsible for coordinating school visit bookings and day-to-day operations. This will include handling online applications and school enquiries, contacting teachers/schools, scheduling visits, processing payments, and providing on-site support to school groups during the visits.

Main Responsibilities:

  • Coordinate and manage school visit bookings and day-to-day operations
  • Communicate and coordinate with internal teams, docents, and volunteers to ensure the visit program is delivered within the required standards and timeline
  • Develop innovative learning materials and resources related to the school visit program and museum exhibitions
  • Build a strong network with schools, teachers, and other key stakeholders in the field
  • Support the planning and implementation of school visit programs and other museum learning programs
  • Provide administrative support to the Learning and Engagement team and event support for school engagement and teacher professional development activities
  • Perform other duties as assigned by the supervisor when deemed necessary

About You:

  • Possess a recognized university degree, preferably in museum studies, humanities, social science, education, communications, history, or other relevant disciplines
  • Have at least 1 year, or more, of work experience coordinating school, youth, arts, or cultural projects
  • Have strong organizational skills, with attention to detail
  • Have excellent interpersonal communication skills, passionate about interacting with people from diverse backgrounds
  • Have strong problem-solving skills, with an ability to resolve issues timely and wisely
  • Be self-motivated and able to work independently and collaboratively with other team members in a fast-paced and dynamic environment
  • Have strong computer skills, familiar with Microsoft Office Suite
  • Have good oral and written communication skills in English and Chinese, with knowledge of Putonghua being an advantage
  • Have basic knowledge of museum learning and Hong Kong school curriculum, which, although not mandatory, will be advantageous


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