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Customer Success Strategist

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time
Account Manager Role

Join ConnectedGroup as a dedicated Account Manager to drive revenue growth and customer satisfaction. You will develop and execute strategies to maximize revenue and build long-term relationships with existing merchants.

  • Responsibilities:
  • Act as a trusted advisor and point of contact for merchants.
  • Enhance the overall merchant experience through collaboration with internal teams.
  • Negotiate business deals and manage contracts.

Skills and Qualifications:

  • Bachelor's degree in business or related disciplines.
  • At least 3 years' experience in sales/account management.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and manage projects.