Senior Customer Success Director

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

Unlocking Business Potential

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At LinkedIn, we're dedicated to empowering professionals and businesses to achieve their full potential. As a Senior Customer Success Manager, you'll play a pivotal role in ensuring our customers realize significant returns on their investment with our Hiring Solutions.

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Your Key Responsibilities:

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  • Partner with sales teams to drive customer adoption and retention
  • Develop tailored success plans to meet each customer's unique needs
  • Provide expert guidance on best practices for user behavior and product adoption
  • Analyze data insights to identify growth opportunities and optimize customer outcomes

About You:

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We're looking for an exceptional individual with 5+ years of experience in Customer Success, Account Management, or a related field. You should possess excellent communication and project management skills, as well as the ability to understand complex business challenges and develop effective solutions.

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What We Offer:

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A dynamic work environment, opportunities for professional growth, and a chance to make a meaningful impact on our customers' success.



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