Senior Services Officer

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Fubon Bank Full time

Main Responsibilities

Senior Services Officer / Services Officer, Channel & Wealth Management

Key Responsibilities:

  • Process daily financial transactions with accuracy and attention to detail
  • Provide timely and accurate information to customers
  • Ensure adherence to Bank policies and procedures in all customer interactions
  • Coordinate with internal departments to deliver customer promises
  • Provide counter services, including account opening and other duties as assigned
  • Promote and cross-sell general banking products to customers

Requirements:

  • F5 or above with passes in HKCEE / HKDSE, including Chinese, English, and Mathematics
  • Minimum 6 months' experience in a similar role
  • Service-oriented and excellent communication skills
  • Conversant in English, with Mandarin speaking an advantage
  • Proficient in PC skills

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