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Senior Officer

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China hang lung properties Full time

Senior Officer - Service Delivery

Hang Lung Properties is seeking a highly skilled and experienced Senior Officer to join our team in Hong Kong. As a key member of our Service Delivery team, you will be responsible for ensuring the smooth operation of our properties and providing exceptional service to our tenants.

Main Responsibilities:

  • Monitor and carry out Security License application and renewal process according to Security and Guarding Services Ordinance requirements
  • Provide quality tenant services, including premises handover, takeover execution, tenancy fitting out and reinstatement coordination, tenant's complaint resolutions, etc.
  • Liaise with teams, including Leasing, Building Management, Technical Services, Marketing & Promotions to fulfill operational needs
  • Monitor the progress of new tenancies and advise new tenants to submit necessary information before moving into the unit
  • Monitor and ensure tenants operate in accordance with agreement requirements

Requirements:

  • Degree in Property Management or related disciplines
  • Minimum 5 years of relevant experience in Property Management
  • Experience in handling Security Company License will be an advantage
  • Able to work under pressure, self-motivated and mature
  • Strong interpersonal and negotiation skills
  • Good command of English and Chinese
  • Good knowledge in computer applications