Senior Officer

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China hang lung properties Full time

Senior Officer - Service Delivery Specialist

At Hang Lung Properties, we are seeking a highly skilled Senior Officer - Service Delivery Specialist to join our team. The successful candidate will be responsible for monitoring and carrying out Security License application and renewal processes, providing quality tenant services, and liaising with various teams to fulfill operational needs.

Key Responsibilities:

  • Monitor and carry out Security License application and renewal process according to Security and Guarding Services Ordinance requirements
  • Provide quality tenant services including but not limited to premises handover, takeover execution, tenancy fitting out and reinstatement coordination, tenant's complaint resolutions, etc.
  • Liaise with the teams, for example, Leasing, Building Management, Technical Services, Marketing & Promotions to fulfill operational needs.
  • Monitor the progress of new tenancies and advise new tenants to submit necessary information before moving into the unit
  • Monitor and ensure tenants operate in accordance with agreement requirements

Requirements:

  • Degree in Property Management or related disciplines
  • Minimum 5 years of relevant experience in Property Management
  • Experience in handling Security Company License will be an advantage
  • Able to work under pressure, self-motivated and mature
  • Strong interpersonal and negotiation skills
  • Good command of English and Chinese
  • Good knowledge in computer applications


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