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IT Support Officer I/II

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China City University of Hong Kong Full time
Responsibilities
  • Provide comprehensive administrative and technical support, encompassing the management of computer systems, peripherals, printers, communication devices, and audio-visual equipment;
  • Assist with the relocation and configuration of computer systems and accessories for new personnel;
  • Oversee the preparation, submission, and documentation of procurement requests and orders;
  • Support the management of the Office's fixed assets;
  • Maintain and enhance the Office's online presence, including the website and intranet;
  • Carry out additional tasks as assigned.

Qualifications

  • A minimum of 5 passes (Grade E/Level 2) in HKCEE/HKDSEE, including English Language (at least Grade C if Syllabus A), Chinese Language, and Mathematics, ideally complemented by a Higher Diploma or above in Computer Studies;
  • At least 2 years of experience in IT support, system development, and smart technology applications;
  • Proficiency in Microsoft Office Suite (including Word, PowerPoint, Excel, and Access) and Macro;
  • Demonstrated ability to work both independently and collaboratively within a team;
  • Experience in client relations and/or familiarity with facilities management, Building Management Systems (BMS), and Building Information Modelling (BIM) is advantageous.

Candidates with over 6 years of relevant post-qualification experience may be eligible for consideration as Assistant Information Technology Officer I.

Compensation and Employment Terms

The remuneration package will be competitive and commensurate with qualifications and experience. Employment will be on a fixed-term contract basis, with benefits including gratuity, leave, and medical and dental plans.