Operations Specialist Senior Officer
7 days ago
T&O enables the bank with an efficient infrastructure through a strategic focus on technology, people capability and innovation. We manage the majority of the Bank's operational processes and inspire to delight our business partners through multiple banking delivery channels.
Key Responsibilities
- To perform daily activities related to Credit Card & ATM reconciliation in accordance with guidelines and procedure
- To coordinate various departments and outsourcing partner in performing daily activities related to credit card settlement and journal entries
- To ensure the accuracy of monetary and non-monetary transactions/adjustments process by daily operations
- To support changes in process improvement and automation
- To ensure the achievement of the agreed SLA standards and customer acceptance requirements.
- To assist the team leader in periodic risk-based self-assessment, ensure that exception/non-compliance issues are accurately reflected, and assist in rectifying any outstanding issue in a timely and proper manner.
- To prepare operation reports, MIS reports and MTK reports.
- To support in ad-hoc project and assist to conduct testing on various systems enhancements.
- Diploma holder or above. F.6 with DSE will also be considered
- Minimum 2 years experience in consumer banking operations
- Knowledge of consumer banking practices & procedures
- Good analytical and problem-solving skills
- Good interpersonal and communication skills
- Good sense of risk awareness
- Able to accept guidance and instruction of supervisor towards achieving the team's goals.
- Able to perform teamwork & collaborate with teammates
- Proficiency in MS Office
What We Offer
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Application Process
We regret only shortlisted candidates will be notified.
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