Operations Specialist

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Euroclear Full time

Join Euroclear Bank as an Operations Specialist and be part of our FundSettle Operations Asset Servicing Team in Hong Kong. As a key member of our team, you will be responsible for ensuring the accurate and timely processing of funds subscriptions, redemptions, and transfers for our clients. Your main objectives will be to deliver high-quality service, continuously improve processes, and manage productivity and costs while adhering to risk management policies and procedures.

Key responsibilities include:

  • Performing assigned tasks related to the full lifecycle of funds subscriptions, redemptions, and transfers
  • Generating dividend notifications and booking dividends for clients
  • Interacting with transfer agents and Euroclear teams in Belgium, Poland, and Hong Kong
  • Contributing to meet client survey, client loyalty, and KPI targets

As an Operations Specialist, you will have the opportunity to grow further in your role as an expert, people manager, and potentially become a permanent employee of Euroclear Bank. We offer a dynamic work environment, international exposure, and the chance to drive service improvements and increase productivity within the department.

Requirements:

  • University Degree holder
  • 1-year solid Banking/Fund House Operations experience
  • Strong communication skills in English (written and oral), Mandarin is a definite advantage
  • Good organization and prioritization skills
  • Attention to details is key
  • Ability to multi-task with high-quality assurance
  • Solid knowledge of MS Office (Excel, PowerPoint)
  • Positive mindset with problem-solving skills


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