Technical Support Lead
4 days ago
About Fargo Wealth Group
Fargo Wealth Group is a reputable financial institution that prides itself on delivering exceptional client service and innovative financial solutions.
We are seeking a highly skilled IT Specialist to join our team, responsible for managing the day-to-day IT operations, including network administration, server management, data storage and backup, hardware and software setup and maintenance, office and desktop operations, information system management, and IT asset management.
- Implement and maintain IT systems and infrastructure to ensure high levels of performance and reliability.
- Provide technical support and training to staff on the use of IT systems and applications.
- Collaborate with vendors and service providers to negotiate contracts and resolve issues.
Requirements
- Bachelor's degree or above in Computer Science, Information Technology, or related fields, with over 3 years of experience in IT operations, preferably with experience in financial institutions.
- Familiar with IT infrastructure, network communication, server hardware, desktop operations, IT asset management, and information system management.
- Proficiency in the setup and maintenance of office software backends such as AD and Office 365.
- Knowledge of identity and access management, Windows, Linux, VMware, and cloud services including AWS, MSAzure, and Cloud.
- Familiar with virtualization technologies such as Docker, Kubernetes (k8s), or VM.
- Good command of spoken and written Chinese and English, with a plus for Cantonese speakers.
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