Current jobs related to Senior Card and Loans Officer - Hong Kong, Central and Western District - HSBC
-
Senior Card and Loans Officer
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeJob Title: Senior Card and Loans OfficerHang Seng Bank is seeking a highly skilled and experienced Senior Card and Loans Officer to join our team. As a Senior Card and Loans Officer, you will be responsible for providing professional and all-rounded hotline services, handling enquiries, and promoting unsecured loan products (card, personal loan, etc.)...
-
Senior Card and Loans Officer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeSenior Card and Loans OfficerAbout Hang Seng BankHang Seng Bank is committed to delivering exceptional service and excellence in all aspects of our business. We strive to attract and retain top talent by offering a dynamic work environment, opportunities for career growth, and competitive compensation packages.Customer Contact CentreOur Customer Contact...
-
Senior Loans Sales Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with Hang Seng BankHang Seng is committed to delivering exceptional service and excellence. Our team members are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services. We strive to attract top talent by offering a dynamic working environment, excellent career...
-
Senior Loans Sales Officer
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with Hang Seng BankHang Seng is committed to delivering exceptional service and excellence. Our team members are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services. We strive to attract top talent by offering a dynamic working environment, excellent career...
-
Senior Loans Sales Officer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with ExcellenceHang Seng Bank is committed to delivering exceptional service and fostering a dynamic work environment. We seek high-calibre professionals to join our team as Senior Loans Sales Officer.Key ResponsibilitiesMeet sales targets by executing telemarketing strategies for consumer assets products, including credit cards, loans, and...
-
Assistant Card and Loans Team Lead
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career in Service ExcellenceHang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.We are seeking high-calibre professionals to join our...
-
Card and Loans Telesales Section Supervisor
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with HSBC HSBC is dedicated to delivering exceptional service. Our employees are our greatest asset and play a crucial role in our ongoing efforts to enhance performance for clients and provide top-tier products and services. We aim to attract high-quality talent by offering a vibrant work environment, ample career advancement opportunities, and...
-
Manager of Card and Loans Telemarketing Team
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeJoin HSBC for a Rewarding Career HSBC is dedicated to delivering exceptional service. Our employees are our greatest asset and play a crucial role in our mission to continuously improve our performance for clients while offering top-tier products and services. We aim to attract talented individuals by providing a vibrant work environment, ample career...
-
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with Hang Seng BankHang Seng is committed to delivering exceptional customer service. Our team members are our most valuable asset and play a crucial role in enhancing our performance for customers and providing top-notch products and services. We strive to attract high-calibre professionals by offering a dynamic work environment, excellent career...
-
Senior Loans Sales Officer
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeAbout Hang Seng BankHang Seng Bank is committed to delivering exceptional service excellence. Our people are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services.Customer Contact CentreHang Seng's Customer Contact Centre has been recognized as one of the top phone banking...
-
Senior Loans Sales Officer
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with Hang Seng BankHang Seng is committed to delivering exceptional customer experiences. Our team members are our greatest asset, and we strive to provide a dynamic working environment, opportunities for career growth, and competitive compensation packages.Customer Contact CentreHang Seng's Customer Contact Centre has consistently ranked as one of...
-
Technical Specialist Card Org and Loan Expert
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeTechnical Specialist Card Org and LoanHang Seng Bank is committed to service excellence and seeks a high-calibre professional to join our department as Technical Specialist Card Org and Loan.Key ResponsibilitiesWork closely with Group/Regional IT to understand the Group's direction and provide solutions to HASE business areas.Develop effective technology...
-
Assistant Card and Loans Team Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with Hang Seng BankHang Seng is committed to delivering exceptional service. Our team members are our greatest asset, and we rely on them to drive our performance and provide top-notch products and services to our customers. We seek to attract talented individuals by offering a dynamic work environment, opportunities for career growth, and...
-
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeTechnical Specialist Card Org and LoanAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team in Card Organization and Loan. As a key member of our team, you will be responsible for providing technical support and solutions to our business areas, ensuring the efficient operation of our systems and processes.Key...
-
Loan Operations Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeAbout CitiCiti is a leading global bank with a rich history of innovation and customer service. We provide a wide range of financial services to individuals, corporations, governments, and institutions around the world.Job SummaryWe are seeking a highly skilled and motivated Loan Operations Officer to join our team in Hong Kong. As a Loan Operations Officer,...
-
Officer, Credit Card Sales Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeBusiness FunctionAs a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their goals and aspirations. With a comprehensive range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we provide tailored financial solutions to meet our customers'...
-
Senior Officer/Officer, Credit Cards
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China China CITIC Bank International Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Officer/Officer, Credit Cards to join our team at China CITIC Bank International Limited.Key ResponsibilitiesAssist in planning, implementing, and monitoring marketing campaign performance and competitiveness to achieve aggressive business targets.Support new initiatives and participate in new...
-
Senior Officer/Officer, Credit Cards
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China China CITIC Bank International Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Officer/Officer, Credit Cards to join our team at China CITIC Bank International Limited. The successful candidate will be responsible for assisting in the planning, implementation, and monitoring of marketing campaign performance and competitiveness to achieve aggressive business targets.Key...
-
Senior Customer Service Officer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeJob Title: Senior Customer Service OfficerAt HSBC, we are committed to providing exceptional customer service and building a culture where all employees are valued, respected, and opinions count. We are seeking a Senior Customer Service Officer to join our team in Hong Kong.Job Summary:The Senior Customer Service Officer will be responsible for providing...
-
Card Product Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeCard Product ManagerHSBC is seeking a high-calibre professional to join our team as a Card Product Manager. This role is responsible for formulating card product strategy to define distinctive product propositions for target segments and maintaining a leadership position in the market.Key Responsibilities:Develop and implement card product strategies to...
Senior Card and Loans Officer
2 months ago
About Hang Seng Bank
Hang Seng is committed to delivering exceptional service and excellence in all aspects of our business. Our people are our most valuable asset, and we strive to create a dynamic and supportive work environment that fosters growth and development.
Customer Contact Centre
Our Customer Contact Centre is a leading provider of phone banking services, renowned for its professionalism and dedication to customer satisfaction. We are seeking high-calibre professionals to join our team as Senior Card and Loans Officer.
Key Responsibilities
- Provide exceptional customer service, handling enquiries and promoting unsecured loan products (card, personal loan, etc.) proactively via inbound and outbound channels.
- Promote loan and insurance products to customers, identifying opportunities to meet sales targets and drive business growth.
- Contribute to achieving the section's service and sales objectives, working collaboratively with the team to deliver results.
- Respond promptly to customer feedback, driving service improvement and enhancing the customer experience.
- Assist the team leader in reviewing and allocating resources to optimize team productivity.
- Identify areas for improvement to enhance work efficiency and implement process changes as needed.
- Coordinate with relevant parties to ensure smooth project implementation and compliance with internal control standards, group policies, and external regulatory requirements.
Requirements
- Degree or Diploma holder; relevant working experience will also be considered.
- Willingness to work flexible hours.
- Minimum 3 years of experience in retail banking, call centre, or telemarketing.
- Strong sales and customer service orientation, with ability to work under pressure.
- Proficiency in both English and Chinese, with fluency in Putonghua an advantage.
- High level of customer-centricity mindset, with a dedication to delivering exceptional quality services.
