Technical Specialist Card Organization and Loan Expert
3 weeks ago
About the Role
We are seeking a highly skilled Technical Specialist to join our team in Card Organization and Loan. As a key member of our team, you will be responsible for providing technical support and solutions to our business areas, ensuring the efficient operation of our systems and processes.
Key Responsibilities
- Collaborate with Group/Regional IT to understand the Group's direction and provide solutions to HASE business areas.
- Develop effective technology support for WPB through defining IT strategy, providing IT consultation, and delivering IT solutions.
- Contribute to the development, implementation, and oversight of policy and governance frameworks, procedures, and standards.
- Provide on-going support and maintenance for production systems and system enhancement to support strategic business growth and development.
- Manage a team, with accountability for the performance of the team activities and focuses on continuous improvement of the performance of the team.
- Ensure products and services maintain compliance with mandatory and regulatory requirements and control objectives within the risk and controls framework.
- Responsible for ensuring group controls are maintained within the team activities and remediation activities are resolved swiftly.
Requirements
- University degree in Computer Science/Computer Engineering/Information Technology/Information System or related disciplines.
- Minimal 10+ years' experience of IT Programme/Project Management.
- Experience in managing IT project in a complex environment, preferably on a regional or global scale.
- Manage a diverse team of IT professionals in delivering growth, regulatory, risk & control, and efficiency changes.
- Strong leadership and people management skills and stakeholder management experience.
- Good interpersonal and communication skills and the ability to manage in a dynamic and matrix environment.
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
- Proficiency in both English and Chinese (Cantonese & Mandarin).
How to Apply
Please visit our website for further details about career opportunities with Hang Seng Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.
All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies.
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