Senior Loans Sales Officer

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

A Career with Hang Seng Bank

Hang Seng is committed to delivering exceptional service and excellence. Our team members are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services. We strive to attract top talent by offering a dynamic working environment, excellent career development opportunities, and competitive compensation packages.

Customer Contact Centre

Hang Seng's Customer Contact Centre has consistently ranked as one of the best phone banking service providers. Our team is dedicated to providing professional services for a wide range of banking products to address customers' diverse needs.

We are seeking high-calibre professionals to join our team as Senior Loans Sales Officer. The successful candidate will be responsible for achieving sales targets by performing telemarketing activities in selling consumer assets products, including Credit Card, Card Loan, Mortgage, Personal Loan, and OD.

Key Responsibilities

  • Achieve sales targets by performing telemarketing activities in selling consumer assets products.
  • Respond to customer feedbacks in an efficient and professional manner.
  • Assist the team head in reviewing and allocating resources to optimize team productivity.
  • Coordinate and liaise with relevant parties to ensure smooth implementation of various projects.
  • Contribute to achieving the section's service and sales objectives.

Requirements

  • Diploma or degree holder; form five or DSE graduates with relevant working experience will also be considered.
  • Minimum 3 years' experience in retail banking, call centre, or telemarketing business.
  • Strong sales and customer service orientation, with ability to work under pressure.
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage.
  • High level of customer-centricity mindset with dedication to deliver exceptional quality services for customers.

Candidates with less experience will be considered for junior roles. Visit our website to receive the latest information about our career opportunities in Hang Seng Hong Kong.



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