Advanced Customer Due Diligence Manager for Wealth and Personal Banking
9 hours ago
Hang Seng Bank Limited is a leading financial institution in Hong Kong committed to service excellence. We value our people as our most important asset, playing a vital role in enhancing performance for customers and providing best-in-class products and services.
We strive to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages.
Job DescriptionAs a WPB CDD Assistant Manager, you will support the Customer Due Diligence (CDD) function, mitigating HASE WPB customer financial crime risks per LoBPs requirements and/or local management mandates in relation to the evolvement of global/local financial crime typologies and business risk appetites.
- Perform ad-hoc and/or regular data extraction, reviews/remediation on customers that are Subject of Interests.
- Support HASE WPB CDD Business-As-Usual (BAU) activities as CDD System's local Subject Matter Expert (SME) with respect to change deployment and BAU incidents/issues identification, resolution, and remediation.
- Collaborate with HASE internal stakeholders (e.g., WPB Business Units, Financial Crime Compliance, onshore and offshore HASE WPB Know-Your-Customer (KYC) operations) servicing the HASE WPB CDD functions, including quality calibration and monitoring, operational performance issue resolution, and respective management information reporting.
To excel in this role, you should possess:
- A university graduate in Business, Finance, Accounting, and Technology disciplines.
- At least 3 years of experience in the financial services industry, preferably in regulatory, compliance, and operational risk-related areas.
- Functional domain knowledge on AML policies and CDD within the Wealth & Personal Banking environment.
- Proficient in written and verbal English and able to formulate and articulate solutions to ambiguous and complex issues.
- Skills in data analysis and analytics (e.g., SQL, MS Macro script competence) would be an advantage.
- A great sense of ownership and servicing mindset to ensure efficient and effective deliverables.
Hang Seng offers a dynamic working environment, good career development opportunities, and competitive compensation packages.
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.
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