Insurance Operations Director

FWD Insurance is seeking a Customer Operations Director to lead its efforts in delivering exceptional customer experiences. As a key member of the leadership team, you will be responsible for developing and implementing strategies that enhance risk management and claims processing.ResponsibilitiesLead cross-functional teams to design and implement innovative...

FWD Insurance is looking for an experienced Insurance Operations Manager to oversee its customer operations. As a key member of the leadership team, you will be responsible for developing and implementing strategies that enhance risk management and claims processing.Key ResponsibilitiesDevelop and implement market-leading strategies for underwriting and...

Job Summary:We are seeking a highly skilled AVP, Product-Accident to lead our underwriting team and establish health underwriting and pricing guidelines for Hong Kong including Group Life and Medical, Personal Accident and Group Travel products.About the Role:As a key member of our team, you will be responsible for driving quotation workflow efficiency and...

Job DescriptionThis is a senior leadership role that leads the development and execution of operations strategies across FWD Group.The ideal candidate will have a proven track record of delivering results-driven solutions in a fast-paced, dynamic environment.FWD Group is a pan-Asian life and health insurance business with over 12 million customers across 10...

Job SummaryWe are seeking an experienced operations professional to lead the development and implementation of operations strategies across FWD Group.The ideal candidate will have a strong track record of delivering results-driven solutions in a fast-paced, dynamic environment.FWD Group is a leading insurance company in Asia, with a strong commitment to...

Head of Customer Operations page is loadedHead of Customer OperationsApply locations Hong Kong - Taikoo Shing (Group Office) time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R-0022332About FWD GroupFWD Group is a pan-Asian life and health insurance business with more than...

**Job Description:**We are looking for an experienced Director of Sales and Finance Operations to join our team in Hong Kong. As a key member of our management team, you will be responsible for overseeing the sales and finance operations, managing a team of licensed representatives, and ensuring compliance with regulatory requirements.The ideal candidate...

We are seeking an experienced Director, Life Insurance, Insurance Consulting to join our team at Willis Towers Watson. As a senior consultant, you will play a key role in driving sales and business development with key life insurance clients in the Asia Pacific region.In this role, you will have the opportunity to support the development and rollout of our...

About FWD InsuranceFWD Insurance is a leader in the pan-Asian life and health insurance market. With over 12 million customers across 10 markets, we are committed to delivering innovative propositions, easy-to-understand products, and a simpler insurance experience.Our customer-led and digitally enabled approach helps us stay ahead of the competition. We aim...

Job DescriptionWe are seeking an experienced Business Development Director to join our team at Liberty Mutual Insurance. As a key member of the Business Development Distribution team, you will report to the Team Lead of A&H and lead a team to manage and retain the Group & Individual A&H portfolio.The incumbent will have a major responsibility for managing...

About UsFWD Insurance is a pan-Asian life and health insurance business with over 12 million customers across 10 markets. Our mission is to revolutionize the way people feel about insurance.We aim to deliver innovative propositions, easy-to-understand products, and a simpler insurance experience. Our customer-led and digitally enabled approach helps us stay...

About the Opportunity:We are seeking an experienced leader to join our team as Head of Customer Operations.This is a critical role that will drive operational excellence and improve customer experience across our organization.Responsibilities:Develop and implement operational strategies aligned with company vision and goalsLead and manage high-performing...

About FWD Group:FWD Group is a pan-Asian life and health insurance business with over 12 million customers across 10 markets.We aim to deliver innovative propositions, easy-to-understand products, and a simpler insurance experience through our customer-led and digitally enabled approach.Job Description:This role will lead, own, and formulate the strategy and...

Job OverviewThis role plays a critical part in driving the success of FWD Insurance's operations management and strategy team. The successful candidate will be responsible for developing market-leading risk-based management frameworks and next-generation solutions to drive innovation and delivery of large-scale transformations.The ideal candidate will have a...

About the Role:As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive operational excellence across our organization. This includes leading cross-functional teams to improve processes, enhance customer experience, and increase efficiency.Key Responsibilities:Develop and implement operational...

About the RoleWe are looking for an experienced Insurance Operations Supervisor to lead our hotline team and provide quality services to customers.The successful candidate will have a degree or above in relevant disciplines with professional insurance qualifications (FLMI, ACS) and at least 6 years of working experience in life insurance.Key Requirements:6...

About the Job:This role will be responsible for developing and implementing strategies to drive operational excellence and improve customer experience across our organization.You will lead cross-functional teams to improve processes, enhance customer experience, and increase efficiency.Key Responsibilities:Develop and implement operational strategies aligned...

Job Overview:The role of a Customer Service Officer at Well Link Life Insurance is to provide exceptional service to customers, ensuring their needs are met and concerns are resolved efficiently.Key Responsibilities:Manage inbound and outbound hotline services to support customer inquiries and service requests.Resolve customer complaints related to...

As a Director within the Life team of ICT Hong Kong, you will be responsible for driving sales and business development with key Life insurance clients, supporting the development and rollout of our proposition marketing campaigns, and managing large, high-profile, complex, leading-edge projects covering advisory work and technology implementations, ensuring...

About the RoleWe are seeking a Director of Sales and Operations to join our team at FOREVER ROYAL LIMITED. As a key member of our leadership team, you will be responsible for developing and executing strategies to drive business growth and expansion in the North American market.Key ResponsibilitiesThe Director of Sales and Operations will be responsible...