Customer Operations Director

About the RoleThe Customer Service and Sales Director will be responsible for leading a team of sales professionals to deliver exceptional customer service and sales results, driving sales performance, and overseeing store operations to contribute to the growth and success of our company.Main ResponsibilitiesSales Strategy: Develop and implement sales...

Our team at HSBC is dedicated to delivering exceptional customer service and ensuring that our clients feel valued and supported. As a key member of our team, the successful candidate will be responsible for handling and resolving customer complaints in a timely and efficient manner.Key ResponsibilitiesInvestigate customer complaints and identify root...

At HSBC, we are committed to helping our customers achieve their financial goals. As a Branch Sales Manager, you will play a critical role in leading a team of Premier Relationship Managers and HSBC Premier Elite Directors to maximize performance in achieving WPB business objectives.About the RoleThis is an exciting opportunity for a high calibre...

Establishing excellence in quality management is crucial for our company's success. As the Director of Operations, you will lead a team of 30 engineers and professionals to deliver top-notch service in four key areas: Quality Assurance, Fab Operations, Test Development, and Job Requirements.Job ResponsibilitiesQuality Management Systems: Establish, monitor,...

Senior Operations Director (86236) Lai Chi Kok, Hong KongSenior Operations DirectorThis leading apparel company with global retail and production operations is now actively seeking a Senior Operations Director to join their growing team. The Senior Operations Director will lead multiple business lines driving the original design manufacturing business to...

Company OverviewHSH Group, a leading hospitality and real estate company, is committed to delivering exceptional experiences for its guests and customers.As a Real Estate Operations Director at The Repulse Bay Complex, you will have the opportunity to oversee the daily operations and make strategic decisions to drive commercial returns and enhance the...

About UsClassy Wheeler Limited is a pioneering media company that combines expertise in digital and print content with experience development. As we continue to grow, we need a seasoned IT Director to lead our technology teams and drive our projects forward.Responsibilities Include:Leverage your leadership skills to manage the IT development and project...

About Our ClientPage Executive is seeking a visionary and strategic leader to take on the role of General Manager at one of Hong Kong's most prestigious private member sporting clubs. Reporting directly to the elected General Committee/Board of Directors, the individual will be responsible for the overall strategic, operational, and financial management of...

About the JobKOS International Limited is a reputable listed company looking for a highly skilled Director of Infrastructure Operations to join their team. As a key member of the IT department, you will play a crucial role in ensuring the smooth operation of our IT infrastructure.Responsibilities include developing and implementing IT strategies,...

About the RoleWe are seeking a Director of Sales and Operations to join our team at FOREVER ROYAL LIMITED. As a key member of our leadership team, you will be responsible for developing and executing strategies to drive business growth and expansion in the North American market.Key ResponsibilitiesThe Director of Sales and Operations will be responsible...

**Job Description:**We are looking for an experienced Director of Sales and Finance Operations to join our team in Hong Kong. As a key member of our management team, you will be responsible for overseeing the sales and finance operations, managing a team of licensed representatives, and ensuring compliance with regulatory requirements.The ideal candidate...

Are you a seasoned operations professional looking for a new challenge? Do you have a passion for driving operational excellence and improving processes?We're seeking an experienced Operations Director to join our team in Hong Kong. As a member of our senior leadership team, you'll be responsible for partnering with Business Line Heads to deliver operational...

Wealth and Personal Banking (WPB) at HSBC is dedicated to delivering exceptional customer experiences through innovative solutions and best-in-class capabilities.As a Customer Service Manager III, you'll play a critical role in driving branch success and promoting operational excellence. Your primary responsibilities will include leading branch operations,...

About the CompanyAIR ONE is a leading global airline network providing air cargo solutions through charter, ACMI, and scheduled services. Our team is dedicated to delivering smooth, efficient operations, ensuring reliable and high-quality service across the cargo sector.Job DescriptionWe are seeking a highly motivated and organized Operations Director to...

Head of Customer Operations page is loadedHead of Customer OperationsApply locations Hong Kong - Taikoo Shing (Group Office) time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R-0022332About FWD GroupFWD Group is a pan-Asian life and health insurance business with more than...

Job SummaryWe are looking for a talented Director of Operational Excellence to lead our change management efforts. The successful candidate will have a proven track record of driving business growth and improving operational efficiency.Key Responsibilities:Develop and execute strategic plans to improve operational performanceCollaborate with cross-functional...

We're on a mission to make a positive impact in communities across Asia. As an Operations Director at WSP, you'll play a critical role in driving our operations forward.The successful candidate will have a strong track record of delivering operational excellence and budget performance, as well as experience in managing clients and teams. You'll work closely...

Job Description:The Sports Operations Director at Kai Tak Sports Park will oversee the operations of The Champion, a premier sports bar and entertainment venue. This role is responsible for managing the beverage service, ensuring exceptional customer experience, and driving business growth.About the Role:Manage overall beverage service operations during...

**About the Position:**JPC Corporation is seeking an experienced Business Operations Director to lead our financial operations and drive business growth.The ideal candidate will have a strong background in finance, with at least 10 years of experience in a senior leadership role. Proficiency in English and Chinese is required.Key Responsibilities:Develop and...

Headsearch21 Consultancy Limited is seeking a Director of IT Operations to join our team. As a key member of our organization, you will play a critical role in ensuring the stability, scalability, and security of our IT systems, including retail store technology, data analytics, help desk support, and online shopping platforms.Responsibilities:The successful...