Head of Operations Excellence

4 days ago


Hong Kong Island, Hong Kong SAR China FWD Insurance Full time
Job Description

This is a senior leadership role that leads the development and execution of operations strategies across FWD Group.

The ideal candidate will have a proven track record of delivering results-driven solutions in a fast-paced, dynamic environment.

FWD Group is a pan-Asian life and health insurance business with over 12 million customers across 10 markets. We are committed to changing the way people feel about insurance through innovative products and services.

  1. Develop and Execute Operations Strategies
  2. Lead High-Performing Teams
  3. Collaborate with Cross-Functional Teams
Key Accountabilities
  • Shaping Strategic Vision and Roadmap
  • Driving Operational Excellence
  • Building Strong Partnerships
Qualifications
  1. Bachelor or Master's degree in Business or related field
  2. Minimum 15 years' experience in Financial Services/Insurance industry
  3. Proven experience in operations management, underwriting, and claims management


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