Client Success Expert

3 days ago


Hong Kong Island, Hong Kong SAR China Octus Full time
About the Role:

This Client Success Expert position requires a strong written and verbal communication skillset. You will work closely with various internal teams to ensure our clients' needs are met, collaborating on sales, editorial, product, and tech initiatives.

Main Duties:
  • Engage directly with clients on technical requests and provide solutions to common challenges.
  • Collaborate with the sales and account management team to support new business and cross-sell opportunities.
  • Take ownership of ad-hoc projects or roles, applying your expertise to drive success.

In this role, you will have the opportunity to build relationships and increase usage of our product suite. If you're a motivated individual with excellent communication skills, we encourage you to apply



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