Customer Relationship Ambassador

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full time

King Deux Search & Consulting

We are a specialized executive search firm offering bespoke talent solutions across financial services and commerce.

Our team is committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.

Follow us at our careers page for updates on exceptional clients we represent. Stay up-to-date on industry news and get career consultation scheduled at kingdeux.com.

About This Role

This role plays a crucial part in creating a welcoming atmosphere for esteemed members, providing exceptional customer service, fostering member engagement, and promoting company amenities and offerings.

Responsibilities:
  • Member Relations: Build strong relationships with members, ensuring satisfaction and addressing concerns promptly and professionally.
  • Promotion: Act as brand ambassador, actively promoting facilities, services, products, and events to potential and existing members.
  • Guest Services: Provide warm welcome to all members and guests, ensuring personalized attention and assistance throughout their visit.
Qualifications
  • Previous experience in customer service or hospitality, preferably in luxury club or hotel setting.
  • Strong organizational and time management abilities to handle multiple tasks and prioritize effectively.
  • Familiarity with CRM software and other relevant tools for member management and communication.
  • Good command of written and spoken English and Chinese (including Putonghua).
About Your Salary

This role comes with an estimated annual salary of $60,000 - $80,000, commensurate with experience.

Apart from competitive compensation, you will have the chance to work with a forward-thinking team dedicated to innovation and excellence.


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