Customer Service Ambassador
1 month ago
We are seeking a talented Customer Service Ambassador to join our team at The Peninsula Hong Kong.
As a key member of our hospitality team, you will provide exceptional customer service and support to internal and external customers.
In this role, you will handle various types of inquiries over the phone efficiently and effectively. You will also be responsible for handling restaurant bookings as a call centre and answering general enquiries about hotel outlets with excellent guest service.
The ideal candidate will have relevant experience working in the hospitality industry and excellent communication skills in English, Chinese, and Mandarin.
You will work closely with our team to deliver outstanding customer experiences and contribute to the success of our hotel. We offer a competitive salary of HKD 22,000 - 30,000 per month, depending on experience.
Beneath are some highlights of what we offer:
- Competitive Salary: HKD 22,000 - 30,000 per month
- Exceptional Benefits: 17 paid statutory holidays, market-leading benefits, MPF or ORSO retirement scheme option
- Opportunities for Growth: Career development opportunities within our hospitality team
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