Customer Experience Ambassador

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

Company Overview

HKT is a dynamic organization with a mission to provide exceptional customer service. We are committed to delivering a world-class experience for our customers, and we are seeking a talented individual to join our team as a Customer Experience Ambassador.

Salary: HK$18,000 - HK$22,000 per month

We offer a competitive salary package that reflects the value we place on our employees' skills and experience. As a Customer Experience Ambassador, you can expect a monthly salary of HK$18,000 - HK$22,000, depending on your qualifications and performance.

Job Description

In this role, you will contribute to the total customer satisfaction by providing services via telephone and emails for a Hong Kong Cultural District in a tactful and timely manner. You will be the face of HKT, representing our brand values and ensuring that every customer interaction is positive and memorable.

Responsibilities:

  • Handle customers' enquiries via telephone and emails for an art district
  • Introduce Cultural District facilities
  • No sales is required
  • Perform shift duties within 09:00 – 21:00 including weekends and public holidays
  • 5-day work per week

Required Skills and Qualifications

To succeed in this role, you will need:

  • Form 5 Graduate or above
  • Good interpersonal and communication skills
  • Good command of spoken and written Cantonese, English and Mandarin
  • Fresh Graduate will also be considered

Benefits

We offer a range of benefits to support your well-being and career development, including:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment

Others

This is a fantastic opportunity to join a dynamic organization and make a real impact on our customers' lives. If you are passionate about customer service and have a flair for communication, we want to hear from you



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