Customer Experience Ambassador
2 days ago
Company Overview
HKT is a dynamic organization with a mission to provide exceptional customer service. We are committed to delivering a world-class experience for our customers, and we are seeking a talented individual to join our team as a Customer Experience Ambassador.
Salary: HK$18,000 - HK$22,000 per month
We offer a competitive salary package that reflects the value we place on our employees' skills and experience. As a Customer Experience Ambassador, you can expect a monthly salary of HK$18,000 - HK$22,000, depending on your qualifications and performance.
Job Description
In this role, you will contribute to the total customer satisfaction by providing services via telephone and emails for a Hong Kong Cultural District in a tactful and timely manner. You will be the face of HKT, representing our brand values and ensuring that every customer interaction is positive and memorable.
Responsibilities:
- Handle customers' enquiries via telephone and emails for an art district
- Introduce Cultural District facilities
- No sales is required
- Perform shift duties within 09:00 – 21:00 including weekends and public holidays
- 5-day work per week
Required Skills and Qualifications
To succeed in this role, you will need:
- Form 5 Graduate or above
- Good interpersonal and communication skills
- Good command of spoken and written Cantonese, English and Mandarin
- Fresh Graduate will also be considered
Benefits
We offer a range of benefits to support your well-being and career development, including:
- A competitive salary package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
Others
This is a fantastic opportunity to join a dynamic organization and make a real impact on our customers' lives. If you are passionate about customer service and have a flair for communication, we want to hear from you
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