Digital Ambassador
1 month ago
Unlock New Opportunities with HSBC
HSBC is seeking a highly motivated and customer-centric individual to join our Wealth and Personal Banking team as a Digital Ambassador. In this role, you will be responsible for promoting digital banking services and products to our customers, while also identifying their financial needs and providing tailored solutions.
Key Responsibilities:
- Adopt branch customers to Internet Banking and Mobile App, and encourage their continuation use of digital services
- Promote digital banking services and products to customers, and encourage them to migrate to digital channels
- Actively identify potential customers' banking needs and recommend alternative solutions to customers
- Establish and maintain trusted relationships with customers
- Ensure compliance with HSBC's policies, global standards, and internal controls
Requirements:
- Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE, including Math, Chinese or English, equivalent or above
- Customer-centric mindset with a commitment to deliver quality service
- Self-motivated and adaptable to a service environment
- Good interpersonal and communication skills, with fluency in Cantonese and English, and Mandarin as a definite advantage
Employee Benefits:
- Competitive salary package with stable working hours and a 5-day work week
- 18 days paid annual leave, plus additional leave such as marriage, birthday, and maternity/paternity leave
- Medical and dental coverage for you, your spouse, and children
- Staff housing loan up to 100% of the valuation or purchase price
- Employee banking services, including loans, credit facilities, and credit cards
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