Senior Officer to Associate

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Business Function

Demand for high net worth individuals who require tailored financial solutions is on the rise. DBS Consumer Banking Group is well-positioned to help these individuals achieve their goals. As a leading bank in Asia, our comprehensive range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, enables us to deliver bespoke solutions to our clients. Our team is dedicated to providing exceptional service and support to our customers, ensuring they receive the best possible experience.

Responsibilities
  • Re-engage existing Treasures customers to identify their needs and explore opportunities for increasing their assets under management
  • Acquire new customers for Treasures from various channels
  • Act as a Digital Ambassador for General Banking services
  • Provide superior service to customers in accordance with the Treasures Customer Interaction Model and the Bank's service standards
  • Adhere to all internal policies and procedures, including staff licensing, anti-money laundering policy, and Know Your Customer principles

Requirements
  • Degree holder, preferably in business or finance-related field
  • Minimum 2-3 years of experience in consumer banking with strong sales drive
  • Exposure to investment products and priority banking services preferred
  • Self-starter with a tenacity to succeed and flair for selling
  • Customer-focused with excellent communication and interpersonal skills
  • HKIB Certified Banker and/or Certified Retail Wealth Professional preferred
  • Fluent in English and Mandarin required


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