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Business Banking Associate/Senior Associate
2 months ago
SMBC Group seeks an experienced Business Banking professional to join our team as a Business Banking Associate/Senior Associate.
About the RoleWe are looking for a skilled and motivated individual to work closely with Relationship Managers to develop and maintain strong customer relationships, drive sales growth, and ensure seamless operations workflow.
Key Responsibilities:
- Carry out customer transactions related activities, including handling customer enquiries, managing loans, deposits, foreign exchange, customer onboarding, change of bank registration, and KYC duties.
- Liaise with relevant departments to process customer transactions in a timely manner.
- Assist Relationship Managers in exploring and maintaining good customer relationships and collecting information to support business development opportunities.
- Cross-sell the Bank's products and services, expanding deal amounts and spreads of deposits, loans, and foreign exchange.
- Smoothen operations workflow by ensuring efficient processes and procedures.
- Train and guide new joiners for smooth integration into the team.
- Coach, lead, and monitor the performance of other RM Assistants as a senior associate.
- Handle ad-hoc projects as assigned.
Requirements:
- University degree in Business or a related discipline.
- Minimum 4-6 years' relevant banking experience, preferably in corporate banking.
- Knowledge of Corporate Banking products and operations.
- Customer-orientated with a strong service mindset and ability to understand and capture customer needs.
- A team player with good communication, presentation, and interpersonal skills.
- Good command of written and spoken English and Chinese, with Japanese being an asset.
- Proficient in PC and MS Office.
What We Offer:
- A competitive salary ranging from HKD250,000 to HKD400,000 per annum, depending on experience.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment that fosters collaboration and growth.