Customer Analytics Specialist

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time
Job Title: Customer Analytics Specialist

Join Bank of China (Hong Kong) Limited as a Customer Analytics Specialist and contribute to the success of our business by analyzing customer data and developing insights to inform marketing strategies.

Key Responsibilities:
  • Collaborate with business stakeholders to identify target customer segments and develop selection criteria for new acquisition, cross-selling, and up-selling initiatives.
  • Provide campaign execution support to drive segment and product direction, and develop strategies to maximize customer response.
  • Develop and implement propensity and predictive models into marketing campaigns to optimize customer engagement.
  • Analyze campaign results and provide recommendations to improve marketing cost efficiency through effective pre-campaign analysis and post-campaign evaluation.
  • Produce high-quality analytics reports for regular and campaign-specific needs.
  • Contribute to the development of analytical models to achieve business objectives.
  • Identify and coordinate special projects and initiatives to drive business growth.
Requirements:
  • Hold a degree in a quantitative or numerical science discipline.
  • Have at least 3 years of relevant working experience, preferably in the financial services industry, with a proven track record and exposure in database marketing, database development, report tracking, and automation.
  • Possess strong skills in SAS programming, Excel, VBA, PowerPoint, database design and management, and user requirement write-ups.
  • Be a mature self-starter with strong drive, motivation, good business sense, remarkable problem-solving skills, and good interpersonal, negotiation, and project management skills.
  • Have excellent communication and presentation skills, with a good command of English and Chinese in both spoken and written, including Putonghua.


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job Title: Customer AnalyticsWe are seeking a highly skilled Customer Analytics professional to join our team at Bank Of China (Hong Kong) Limited. As a key member of our analytics team, you will be responsible for driving business growth through data-driven insights and strategic recommendations.Key Responsibilities:Customer Segmentation: Collaborate with...


  • Hong Kong, Central and Western District, Hong Kong SAR China NielsenIQ Full time

    Job DescriptionAt NielsenIQ, we are seeking a highly skilled Senior Analytics Specialist to join our team. As a Senior Analytics Specialist, you will be responsible for analyzing complex data sets to provide actionable insights that drive business growth and inform strategic decision-making.ResponsibilitiesAnalyze large datasets to identify trends, patterns,...


  • Hong Kong, Central and Western District, Hong Kong SAR China NielsenIQ Full time

    Unlock the Power of Consumer InsightsAt NielsenIQ, we're on a mission to deliver the most complete understanding of consumer buying behavior and reveal new pathways to growth. As a Senior Analytics Specialist, you'll play a critical role in helping our CPG manufacturers and distributors understand the answers to critical business questions and advise on...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job Title: Customer Analytics LeadAt Bank Of China (Hong Kong) Limited, we are seeking a highly skilled Customer Analytics Lead to join our team. As a key member of our data infrastructure team, you will be responsible for optimizing our data model to facilitate customer analytics and data marketing operations.Key Responsibilities:Lead Data Infrastructure...


  • Hong Kong, Central and Western District, Hong Kong SAR China Eames Consulting Full time

    Job DescriptionAs a Data Analytics Operations Specialist at Eames Consulting, you will play a critical role in driving data-driven transformations across multiple Insurance domains. Your expertise in creating business overview dashboards, data investigations, and data analytics will be instrumental in supporting Finance, Transformation, Operations, Sales,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Fubon Bank Full time

    Main ResponsibilitiesAs a Risk Analytics Specialist at Fubon Bank, you will be responsible for developing, implementing, and validating credit risk analytics tools to support risk quantification, internal risk management, and regulatory compliance. This includes creating IFRS 9 ECL models and internal credit scorecards.Key Responsibilities:Develop and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Fubon Bank Full time

    Main ResponsibilitiesAs a Risk Analytics Specialist at Fubon Bank, you will be responsible for developing, implementing, and validating credit risk analytics tools to support the bank's risk management and regulatory compliance efforts. This includes creating IFRS 9 ECL models and internal credit scorecards to quantify and manage risk.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job DescriptionAs a Customer Insights Specialist at Bank Of China (Hong Kong) Limited, you will play a key role in developing and managing data-driven targeted marketing execution and customer contact strategies. You will work closely with business units to identify opportunities and data/digital innovations in driving digital sales through effective...


  • Hong Kong, Central and Western District, Hong Kong SAR China Fortune&Future Hong Kong Limited Full time

    At Fortune&Future Hong Kong Limited, we are seeking a highly skilled Risk Modeling and Analytics Specialist to join our team. As a key member of our organization, you will play a vital role in developing and implementing risk models to drive business growth and profitability.


  • Hong Kong, Central and Western District, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full time

    Customer Service SpecialistAt China Mobile Hong Kong Co. Ltd., we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for resolving customer complaints in a timely and efficient manner.Key Responsibilities:Investigate and resolve customer complaints via phone or in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Clearwater Analytics Full time

    About the RoleWe are seeking a highly motivated and experienced Senior Enterprise Sales Leader to join our team at Clearwater Analytics. As a key member of our sales team, you will be responsible for driving business growth and expansion in the APAC region.Key ResponsibilitiesDevelop and execute sales strategies to acquire new clients and expand existing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Clearwater Analytics Full time

    Job Title: Senior Enterprise Sales LeaderWe are seeking a highly motivated and experienced Senior Enterprise Sales Leader to join our team at Clearwater Analytics. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our presence in the APAC region.Key Responsibilities:Develop and execute sales strategies to...


  • Hong Kong, Central and Western District, Hong Kong SAR China City University of Hong Kong Full time

    Job OverviewCity University of Hong Kong is seeking an exceptional Data Analytics Specialist to drive strategic planning and campus internationalisation initiatives. Reporting to the Senior Manager, this role will be instrumental in providing actionable insights to inform business decisions.About the RoleThis is a key position within the Office that requires...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    About BloombergBloomberg is a global leader in financial information and news, providing critical insights to influential decision-makers. Our company delivers data, news, and analytics through innovative technology, serving over 325,000 subscribers worldwide.The RoleWe are seeking a highly skilled Customer Support Specialist to join our team. As a key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Title: Data Analytics Specialist - Conversion FunnelsAbout Us: Classy Wheeler Limited is a leading media company in Hong Kong with a strong digital focus.Job Description: As a key member of our Business Optimization team, you will be responsible for maximizing conversion funnels (Awareness, Acquisition, Engagement, Retention, Monetization) by deep diving...


  • Hong Kong, Central and Western District, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full time

    Key Responsibilities:As a Senior / Complaint Operation Specialist at China Mobile Hong Kong Co. Ltd., you will be responsible for resolving customer complaints in a timely and efficient manner. This includes investigating complaints, working closely with relevant parties to resolve disputes, and drafting replies to customers and regulatory...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    About the RoleWe are seeking a highly motivated and detail-oriented professional to join our Analytics and Sales team at Bloomberg. In this role, you will have the opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets.Key ResponsibilitiesProvide exceptional customer support to our...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    About the RoleWe are seeking a Senior Data Analytics Specialist to join our team at Bank Of China (Hong Kong) Limited. In this role, you will be responsible for building robust data pipelines to support the bank's reporting and analytics requirements.You will work closely with internal stakeholders to understand business needs and deliver a spectrum of data...


  • Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

    At Prudential, we're committed to being partners for every life and protectors for every future. Our inclusive culture ensures that our people, customers, and partners thrive. We provide a platform for our people to excel and make a meaningful impact.This role is key to delivering exceptional customer experiences. As a Customer Service Operations Specialist,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    OverviewAt DBS Bank, we are committed to helping our customers achieve their financial goals. As a leading bank in Asia, we offer a full spectrum of products and services to support our customers' needs.About the RoleWe are seeking an experienced Digital Analytics Specialist to join our team. This is a unique opportunity to leverage your expertise in data...