Head of Process Improvement and Service Delivery

We invite applications for the role of Executive Head at the Hong Kong Council of Social Service (HKCSS). As a leading organization in the social service sector, we aim to advance the well-being of the Hong Kong community.In this key position, you will provide strategic direction, leadership, and oversight to ensure the effective operation of HKCSS. Your...

Direct message the job poster from WilliamSELECT Recruitment Consultant @ WilliamSELECT | Experienced Candidate Generation Our client is seeking a dynamic and experienced Process Improvement Manager to join the team. This role is pivotal in establishing operational frameworks and enhancing collaboration across various business lines. The ideal candidate...

At WilliamSELECT, we are seeking a dynamic and experienced Process Improvement Lead to join our team. This pivotal role is responsible for establishing operational frameworks and enhancing collaboration across various business lines. The ideal candidate will lead system projects, oversee production procedures, and drive compliance initiatives, ensuring that...

We are seeking a highly skilled Risk Assessment and Business Process Improvement Professional to join our team at the Bank of Communications Co., Ltd. London Branch. As a key member of our operational risk management team, you will be responsible for identifying and assessing operational risks associated with new business initiatives, and developing...

About Our Job DescriptionThe Business Operations Specialist COO Office is responsible for providing business management support functions in customer service and monitoring/enhancing end-to-end processes of operation and service delivery perspectives in IBG.Job ResponsibilitiesEnsure smooth and effective collaboration with working partners, such as...

We are seeking a Support Services Manager to join our team at Standard Chartered Life and Careers. As an Executive Assistant, you will provide comprehensive support to the Head of Coverage CIB, ensuring the seamless operation of the office and delivery of exceptional service to our clients.About the RoleThis is a critical position that requires strong...

Job SummaryWe are looking for a highly motivated and experienced HR Operations Manager to lead our Global HR Service Delivery team. The successful candidate will be responsible for delivering high-quality HR services to remote employees and managing the execution of HR processes and policies.Key ResponsibilitiesDevelop and implement strategies to improve HR...

Hong Kong Council of Social Service (HKCSS) is dedicated to advancing the well-being of the Hong Kong community through its mission of social justice and equality.We are seeking a highly skilled Chief Executive to join our team. As a key member of the Executive Committee, the Chief Executive will be responsible for overseeing the operations, providing...

At HSBC, we are committed to delivering exceptional customer service and efficiency through our Digital Business Services.We are currently seeking a high-calibre professional to join our team as a Manager, Business Analysis and Testing, responsible for formulating business and technology solutions to facilitate eMPF migration.Key Responsibilities:Advising...

OverviewNCS Group is seeking a seasoned IT professional to fill the role of IT System Service Manager. As a key member of our team, you will be responsible for overseeing the delivery of high-quality IT services and ensuring that our systems are running smoothly.As the focal point for incident and problem management, you will work closely with end-users,...

Enterprise Data Service Delivery - Technical Support Team Leader - Hong Kong Location: Hong Kong Business Area: Sales and Client Service Ref #: 10040058 Description & Requirements Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the...

Job DescriptionWe are seeking a highly motivated and experienced Assistant Manager to join our team at West Kowloon Cultural District Authority. As a key member of our digital marketing team, you will play a crucial role in developing and implementing effective digital marketing strategies to drive business growth.About the RoleThe successful candidate will...

Hexasience Systems Limited is seeking an IT Service Delivery Manager to oversee the delivery of high-quality IT services to our customers. As an experienced professional in this field, you will be responsible for leading cross-functional teams, managing service requests, and driving business growth through innovative IT solutions.About the JobManage a team...

Role DescriptionWe are looking for a highly skilled and experienced professional to join our Regional Management team in China. The successful candidate will be responsible for leading analysis on new business opportunities, product offerings, and strategic projects.You will work closely with the Moody's Ratings Head of China to develop and implement...

About the RoleIn this exciting opportunity, you will work closely with the sales operations team to drive business growth and improve sales performance. Your expertise will be invaluable in identifying areas for improvement and implementing effective solutions.Main ResponsibilitiesManage sales operations activities to ensure seamless execution of sales...

ED, Head, WRB Performance Management Hong Kong Area of interest: Audit, Accounting & Finance Overall WRB HK performance management supporting Head of WRB Finance HK and GCNA, Head of WRB Hong Kong on Financial Planning and Budgeting/Forecasting, monthly performance review and analysis: Responsible for supporting Head WRB Hong Kong and team on management of...

We are seeking an experienced IT professional to join our team as an Associate Manager.The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to motivate and guide a team of engineers.In this role, you will be responsible for delivering high-quality IT services, managing budgets, and driving process...

Job DescriptionGOLDEN LEAF INTERNATIONAL (HONG KONG) LIMITED is seeking a highly skilled and experienced Service Delivery Expert to join our team.The successful candidate will have a proven track record in HVAC system upgrading or alternation projects and be able to demonstrate expertise in Reliability Centered Maintenance.Responsibilities:Develop and...

Head of Client Management (Ultra-High-Net-Worth) Our client is an International Broker with a global presence, specializing in serving UHNW individuals through partnerships with financial institutions and advisory firms. Job Responsibilities Oversee and manage the Account Servicing team to ensure a high standard of service delivery Develop and implement...

To participate local and group projects relating to Cash Management Operations, including process improvement & process automation and outsourcing activity.RESPONSIBILITIESAwareness and understanding of the Cash business strategy and Cash Operations strategic roadmap.Support standardization of operational processes.Role model a strong, collaborative...