Process Improvement Lead

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China WilliamSELECT Full time

At WilliamSELECT, we are seeking a dynamic and experienced Process Improvement Lead to join our team. This pivotal role is responsible for establishing operational frameworks and enhancing collaboration across various business lines. The ideal candidate will lead system projects, oversee production procedures, and drive compliance initiatives, ensuring that our operations are efficient and aligned with industry standards.

The successful candidate will develop and establish the operational framework and guidelines for policies related to Lens Manufacturing, ensuring efficient collaboration among various business lines, Compliance, Risk Management, and other key stakeholders.

Key Responsibilities:
  • Lead and initiate system projects focused on operational workflows, including the preparation of user requirements, planning and executing User Acceptance Testing (UAT), and preparing for rollout.
  • Support the oversight of production procedures and manuals, which includes writing, updating, distributing, and re-engineering all relevant documentation.
  • Organize staff meetings to address compliance issues, operational matters, policy changes, and other necessary topics.
  • Champion the implementation of initiatives at the global, regional, and local levels.
  • Provide training and guidance to ensure timely communication of products and procedures to staff.
  • Monitor and follow up to resolve outstanding issues raised by Audit, Compliance, Quality Assurance teams, and other relevant parties.
  • Prepare and present progress reports, findings, and recommendations to management.

Requirements:

  • Bachelor's degree or higher in Business Administration, Industrial Engineering, Operations Management, or a related field.
  • At least 5-8 years of relevant experience utilizing continuous improvement tools and methodologies, preferably in a leadership capacity.
  • Exceptional communication and presentation abilities, with a knack for effectively visualizing information for management.
  • Proficient in both written and spoken Chinese and English, capable of engaging with all levels of management across diverse cultures and backgrounds.
  • Possession of Lean Six Sigma Green Belt or higher / Project Management Professional (PMP) certification is advantageous.
  • Candidates with less experience may be considered for the Assistant Manager role.
  • Willingness to travel frequently within China or internationally.


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