Director of Sales and Relationship Management in Asia Pacific
6 days ago
CQG, Inc.: A Leader in Financial Technology Solutions
Job Overview
We are seeking a skilled professional to join our team as an Associate Director of Business Development. This role offers an exciting opportunity to work within a dynamic and fast-paced team while gaining exposure to a broad range of technical expertise in trading technology.
Key Responsibilities:
- New & Existing Business Development:
- Identify and execute new sales opportunities and upsell initiatives in collaboration with regional sales leadership.
- Conduct regular account servicing activities with key performance indicators (KPIs) in place.
- Develop strategic relationships with key stakeholders in the financial markets industry.
- Deliver engaging and effective platform presentations to potential clients (training provided).
- Convert customer referrals into sales opportunities.
- Maintain strong client relationships, proactively identifying opportunities to expand market presence.
- Work with regional sales leadership to develop and execute marketing initiatives that increase brand exposure in the derivatives market.
Account Management:
- Develop a deep understanding of clients' business structures and operational needs.
- Build strong relationships with decision-makers, operations teams, and key power users.
- Provide timely updates on product offerings and services to clients.
- Ensure a consistent on-site presence at key accounts.
- Maintain accurate and up-to-date customer account information.
- Align with customers on growth strategies, both financially and operationally.
- Provide software, market data, and order execution support as needed.
- Assist with billing inquiries and contract clarifications.
- Offer on-site support for key accounts when required.
- Upsell new functionalities and services on CQG platforms to drive user engagement.
- Maintain regular communication with clients to understand their business trends and market conditions that may impact their operations and CQG's services.
- Proactively address potential cancellations and take preventive measures to retain customers.
Requirements:
The ideal candidate will possess:
- Proven experience in sales and relationship management within the financial technology sector, particularly across Greater China/APAC.
- Solid knowledge in futures and commodities trading, with prior experience at FCMs, futures exchanges, trading software vendors, or futures/physical trading firms.
- Proficiency in both English and Chinese is essential, as the role involves collaboration with internal teams, international partners, and regional clients.
- Strong understanding of the financial markets industry, including experience selling to and supporting clients in this sector.
- Excellent customer service and client-facing skills with a proactive and team-oriented mindset.
- Self-motivated, able to work independently, and adaptable to a fast-changing environment.
- Strong negotiation skills and ability to manage a diverse range of customer profiles.
- Willingness to travel as needed to support business development and account management initiatives.
- Exceptional organizational, communication, and problem-solving skills.
- Established professional networks in the commodity and futures trading industry across APAC are a plus.
Why Join Us?
CQG, Inc. offers a dynamic and inclusive work environment that fosters growth and development. As a member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for innovation and excellence.
We are committed to providing ongoing training and support to ensure your success in this role.
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