Chief Retail Credit Recovery Specialist

17 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

At Bank Of China (Hong Kong) Limited, we are seeking a skilled Chief Retail Credit Recovery Specialist to join our team. This role is responsible for executing all-rounded collection activities for retail lending products.

About the Role

This position will involve:

  • Executing Collection Activities
    • Conducting reminder phone calls and other communication with customers to ensure timely repayments.
  • Preparing Debt Restructuring Proposals
    • Developing proposals for customers who require debt restructuring.
  • Liaising with Internal and External Parties
    • Collaborating with frontline staff, law firms, and other external parties to execute collection activities effectively.

The successful candidate will have strong credit sense, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.

Requirements

To be considered for this role, applicants must possess:

  • Educational Qualifications
    • A University Degree with a major in Business Administration, Finance, Accounting, or Economics.
  • Work Experience
    • At least 2 years of experience in credit/financial analysis, preferably with debt collection experience.
  • Skillset
    • Strong credit sense and analytical skills.
    • Excellent communication and interpersonal skills.
    • Fluency in both verbal and written English and Chinese, with Putonghua an advantage.
    • Proficiency in Microsoft Office.

We offer a competitive remuneration package and opportunities for growth and development.



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