Strategic Credit Card Risk Management Leader

11 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China ALL-STAR AGENCY Full time

Company Overview

At ALL-STAR AGENCY, we're committed to delivering top-notch financial services. Our partnership with a leading Chinese bank enables us to offer unique opportunities for growth and expertise.

Job Description

We're seeking an experienced Team Head of Credit Card Risk to lead our Risk Management team in credit card and unsecured lending products. This role involves overseeing risk management strategies, identifying potential fraud activities, and implementing proactive measures to prevent fraudulent transactions.

Key Responsibilities:

  • Oversight and leadership of the Risk Management team focused on credit card and unsecured lending products.
  • Investigation and analysis of potential fraud activities, providing actionable recommendations to prevent fraud.
  • Tracking and resolving issues related to overdue payments, debt recovery, and credit limits.
  • Development and proposal of strategies to optimize credit policies and enhance collection processes.
  • Collaboration with internal teams to address outstanding accounts, bad debt concerns, and dispute resolution.
  • Partnership with external organizations, such as debt recovery agencies, credit bureaus, and regulatory authorities, on collection-related matters.
  • Ensuring departmental compliance with relevant regulatory standards and guidelines.
  • Promotion of initiatives to improve system functionality, streamline operations, and enhance overall efficiency.

Requirements:

  • A bachelor's degree (or higher) with at least 8 years of experience in risk management, preferably with expertise in fraud prevention and debt collection.
  • In-depth understanding of fraud prevention measures, debt recovery processes, and credit management practices.
  • Strong knowledge of regulatory requirements and compliance standards.
  • Demonstrated problem-solving abilities and excellent communication skills for engaging with internal teams and external partners.
  • A proactive mindset, strong sense of responsibility, and ownership of tasks.
  • Proficient in written English and Chinese.
  • Fluency in Mandarin is essential.


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