Chief Sales Strategist

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Company Overview

Hang Seng Bank Limited is committed to service excellence and relies on its people to achieve this goal. Our dynamic working environment, career development opportunities, and competitive compensation packages make us an attractive employer for high-calibre talent.

Job Description

We are seeking a Chief Sales Strategist to join our Retail Distribution team. The successful candidate will be responsible for formulating and implementing localized sales and marketing plans for the platform sales staff. They will lead the team to achieve assigned Key Performance Indicators (KPIs) and direct them to maximize service quality and productivity.

The ideal candidate will have a university degree in a related discipline and at least 6 years of sales experience in the banking industry. They should possess good leadership and coaching abilities, sound judgment, and strategic planning skills. A customer-centric mindset and ability to manage complex interactions effectively are essential. Strong situation awareness, a strong desire to learn, and the ability to work in an Agile environment are also required.

The Chief Sales Strategist will identify potential customers and groom them into Prestige Banking customers to maximize customer loyalty and satisfaction. They will assist the District Branch Manager in managing and enhancing the capabilities and professionalism of the sales staff, providing coaching and support as needed.

The role involves obtaining customer feedback and handling complaints in a professional manner. The Chief Sales Strategist will also organize various promotional activities for acquiring new business and keep abreast of latest compliance requirements, recommending remedial actions when necessary.



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