Strategic Growth and Business Performance Manager

4 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

About Hang Seng Bank Limited

Hang Seng Bank Limited is committed to service excellence. Our people are our most valuable asset, playing a vital role in our efforts to continually enhance performance for customers and provide best-in-class products and services.

We seek high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages.

WPB Management Office Role

The WPB Management Office adds strength to the management team as it plays a vital part in driving the formulation of business strategies and managing business performance. The team supports business growth and profitability while meeting de-risking objectives and maintaining an effective risk management framework.

Key responsibilities cover the below areas:

  • Strategic Planning

Support formulation, agreement, and implementation of strategic plans for the business.

Cost Structure Transformation

Manage cost structure transformation and future-proof the bank.

Risk Governance

Provide risk governance to support the management team in risk oversight and decision-making.

Fraud Management and Operations

Provide oversight of fraud management and operations activities.

You will have great exposure to management of key business risks and opportunities. Equipped with experience and knowledge needed, you will have the opportunity to manage and coordinate cross-business activities in WPB, including interacting with and influencing management teams across countries, regulators, and other stakeholders.

All processes, functions, and services within the business must be aligned to group policy and local regulations.

Principal Responsibilities

  • Lead the formulation and execution of WPB strategy in accordance with HASE and Group strategic directions.
  • Conduct market research, analyze business dynamics, and provide strategic insights and recommendations to senior leadership to facilitate informed decision-making.
  • Develop a robust business performance monitoring framework to ensure effective review of business outcomes and work closely with WPB stakeholders to identify growth opportunities.
  • Manage strategic projects across WPB and facilitate cross-business collaborations.
  • Lead preparation of WPB management reports, presentations, papers, and periodic updates for Executive Committee, Board, and other management forums.
  • Work in close collaboration with WPB's and other stakeholders to ensure alignment and successful implementation of business strategies.

Requirements

  • A university graduate with a minimum of 8 years of Wealth and Personal Banking and/or consultancy experience.
  • Sound business acumen with long-term vision in driving the formulation of WPB strategies.
  • Excellent written communication, oral presentation, and interpersonal skills; able to articulate conceptual ideas and strategic directives to a wide range of audiences.
  • Good interpersonal, influencing, and problem-solving skills, and the ability to work with diverse groups, including internal and external partners.
  • Project management skills with a track record in leading and mobilizing cross-functional teams and managing multiple priorities.
  • Committed, self-motivated, and action-oriented personality with strong ownership to drive business performance.
  • Proficiency in written and spoken English, Cantonese, and Mandarin.

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