Senior Manager of Business Performance

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

Our Requirements

We are looking for a seasoned professional to lead our operations team and drive business performance.

The ideal candidate will have a strong background in financial services and insurance, with a proven track record of leading high-performing teams and driving business growth.

You will be responsible for shaping and directing the strategy and roadmap for operations management and strategy, including underwriting and claims, aligned to FWD's vision.

You will develop market-leading risk-based management frameworks and next-generation solutions to enable innovation and delivery of large-scale successful transformation for customer and business value creation.

You will also ensure that the strategy links into FWD's overall strategy and vision to enable continuous improvement of strategic customer journey transformation KPIs.



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