Operational Manager Position for Customer Service Team Lead

About KPMG China">We are committed to being an equal opportunity employer with zero tolerance for any form of discrimination. Our goal is to create an inclusive, diverse and agile workplace where our people can develop and thrive at both a personal and professional level.">Our ESG Commitment">We strive to make environmental, social and governance (ESG) a...

About UsDBS Bank (Hong Kong) Limited is a leading financial services provider in the Asia Pacific region. We are committed to empowering our customers with innovative solutions and exceptional service.Job DescriptionWe are seeking an Operations Team Lead for Customer Experience to join our team in Hong Kong. As a key member of our operations team, you will...

Job OverviewLivi Bank is seeking an experienced Customer Service Team Lead to join our team. In this role, you will lead a team of officers to deliver exceptional customer service and drive business growth.

Classy Wheeler Limited seeks a seasoned IT professional to lead its regional helpdesk team. The ideal candidate will have extensive experience in first-line support, technical troubleshooting, and team supervision. They should possess excellent communication skills, both written and verbal, with the ability to articulate complex technical issues to...

Gravitas Recruitment Group is seeking an experienced Customer Service Team Lead to join our client, a leading commercial bank in Hong Kong. This is a fantastic opportunity for a seasoned professional to lead a team of call centre representatives and contribute to the bank's customer-centric approach.Job OverviewThe ideal candidate will have extensive...

We are seeking an exceptional leader to join our team as a Customer Service Operations Manager at Crossings Executive Search.About the RoleThis is a challenging and rewarding opportunity for an experienced professional to take on a leadership role in managing customer service operations. As a key member of our team, you will be responsible for overseeing the...

Job DescriptionWe are seeking a Senior Customer Services Manager to lead our team in delivering exceptional customer experiences.Main Responsibilities:Develop and implement effective training programs to enhance the skills of our customer service representatives.Manage daily operations, including coordinating with frontline staff and reviewing process...

Citi, a global leader in financial services, invites applications for the role of Phone Operations Manager for our high-performance customer service team. In this challenging position, you will oversee small teams and be responsible for ensuring exceptional client experiences.We offer a comprehensive range of financial services to individuals, corporations,...

TaiKang (Hong Kong) Preparatory Office invites applications for a seasoned Senior Customer Service Manager to lead our customer service teams in delivering exceptional experiences. We offer a competitive salary of HKD 180,000 - HKD 220,000 per annum, commensurate with experience.About the RoleWe are seeking an experienced professional to oversee the smooth...

Company OverviewBANK OF CHINA (HONG KONG) LIMITED is a leading financial services institution in Hong Kong, committed to providing high-quality banking and insurance services to individuals and businesses. Our company values innovation, customer-centricity, and teamwork.Job DescriptionWe are seeking an experienced Deputy/Assistant Teleservices Manager to...

About the RoleWe are seeking a seasoned Senior Operations Manager to join our team at TaiKang (Hong Kong) Preparatory Office. In this pivotal role, you will oversee the daily operations of our customer service teams, ensuring seamless interactions with internal and external customers.The ideal candidate will have a minimum of 10 years of experience in...

About Dah Sing Financial Group A leading financial services group in Hong Kong, offering banking, insurance, and other related services through its extensive network. The Company's culture is built on caring, teamwork, and progressiveness. We foster an environment where individuals can grow and thrive, valuing uniqueness and diversity. Our goal is to create...

About AIA International LimitedWe're an organization dedicated to helping people live Healthier, Longer, Better Lives. Our mission is ambitious: to create a healthier, more sustainable future for everyone.As part of our team, you'll have the opportunity to work with talented individuals who are passionate about shaping the future. We're seeking a highly...

About the RoleWe are seeking a skilled and customer-focused Airport Customer Service Operations Specialist to join our team at the Airport Authority Hong Kong.Job SummaryThe successful candidate will be responsible for providing high-quality customer service to passengers, airport users, and business partners. They will assist in managing the daily...

Job SummaryWe are seeking a highly skilled Customer Service Center Manager to lead our team in providing exceptional customer experiences. This role involves handling live chat, inbound/outbound calls, and emails in a proactive and positive manner.About the CompanyWeLab is a leading pan-Asian fintech platform operating two digital banks and multiple online...

About Gopher Asset Management 歌斐資產Gopher Asset Management is a leading asset management firm dedicated to providing innovative investment solutions to our clients. We are seeking an experienced Fund Operations Assistant Manager to join our team.Job DescriptionWe are looking for a highly skilled and organized individual to manage the overall fund...

Are you a highly organized and effective communicator with experience in air freight forwarding & express?We have an exciting opportunity for a Customer Service Operations Manager to join E-job Agency Limited in Cheung Sha Wan!As a key member of our team, you will be responsible for handling e-commerce shipments, receiving orders, and responding to customer...

About the RoleAt International Executive Service Corps, we are seeking a highly motivated and experienced Customer Service Representative to join our team as a Banking Specialist. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels, including...

About HKMC Annuity LimitedHKMC Annuity Limited is a leading provider of life insurance services, dedicated to delivering exceptional customer experiences and innovative solutions.Job OverviewWe are seeking an experienced Customer Service and Life Insurance Operations Manager to join our team. As a key member of our operations department, you will be...

Job DescriptionReporting to the Head of Direct Channels, you will be responsible for leading and managing a team in training, support, and campaign management. Your primary goal is to ensure efficient and high-quality services are delivered by the customer service frontline.Main Responsibilities:Lead your team in designing, refreshing, and reviewing training...