Customer Service Team Lead

Gravitas Recruitment Group is seeking an experienced Customer Service Team Lead to join our client, a leading commercial bank in Hong Kong. This is a fantastic opportunity for a seasoned professional to lead a team of call centre representatives and contribute to the bank's customer-centric approach.Job OverviewThe ideal candidate will have extensive...

About UsDBS Bank (Hong Kong) Limited is a leading financial services provider in the Asia Pacific region. We are committed to empowering our customers with innovative solutions and exceptional service.Job DescriptionWe are seeking an Operations Team Lead for Customer Experience to join our team in Hong Kong. As a key member of our operations team, you will...

As a Customer Service Acquisition Professional with the International Executive Service Corps, you will be responsible for delivering exceptional customer service and acquiring new business opportunities. Main Responsibilities:Achieve high standards of service quality to maintain a professional imageHandle customer inquiries, feedback, and instructions...

About Dah Sing Financial Group A leading financial services group in Hong Kong, offering banking, insurance, and other related services through its extensive network. The Company's culture is built on caring, teamwork, and progressiveness. We foster an environment where individuals can grow and thrive, valuing uniqueness and diversity. Our goal is to create...

Role OverviewWe are seeking a highly skilled and experienced customer service professional to join our team as Phone Team Leader. In this role, you will be responsible for leading a small customer service team, overseeing their activities, and ensuring they meet performance and quality expectations.Job DescriptionLead a team of up to 10 customer service...

About the RoleAt International Executive Service Corps, we are seeking a highly motivated and experienced Customer Service Representative to join our team as a Banking Specialist. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels, including...

Classy Wheeler Limited seeks a seasoned IT professional to lead its regional helpdesk team. The ideal candidate will have extensive experience in first-line support, technical troubleshooting, and team supervision. They should possess excellent communication skills, both written and verbal, with the ability to articulate complex technical issues to...

About UsPathos Consultancy Limited is an international leading financial institution. We are hiring an experienced senior IT support lead of our IT service team.Job DescriptionThe Senior Manager, IT Service will be responsible for managing the internal IT service support team and overseeing IT projects whenever planning and service delivery are needed. Key...

About JC Executive SearchAt JC Executive Search, we are committed to delivering exceptional customer service and experiences that exceed our clients' expectations.The OpportunityWe are seeking a highly skilled and experienced CUSTOMER SERVICES DIRECTOR to join our team. The successful candidate will be responsible for leading the Customer Service Team in...

About Dah Sing GroupThe Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, and other related services through its extensive network. Our core values include caring, teamwork, and progressiveness, creating a culture that fosters pride and personal growth.As a key member of our team, you will be responsible for...

**Job Overview**We are seeking an experienced Customer Services Director to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our customer-facing departments, ensuring that we consistently meet and exceed our customers' expectations.**Key...

About the RoleWe are seeking an exceptional Senior Customer Services Manager to lead our customer experience team at TaiKang (Hong Kong) Preparatory Office.Job ResponsibilitiesThe successful candidate will be responsible for:Leading a Team to Achieve KPIs and Drive EfficiencyMonitoring Hotline and Counter ServicesHandling Complaints and Collaborating with...

At Dah Sing Financial Group, we are seeking a highly skilled Customer Services Director to lead our team and drive business success.With a strong focus on training, support, and campaign management, this role will oversee the delivery of quality services to our customers. Key responsibilities include:Developing and implementing comprehensive training...

About Dah Sing Financial GroupWe are a leading financial services group in Hong Kong, offering banking, insurance, and related services through our network of over 70 branches.Job DescriptionWe are seeking a Customer Service Representative to join our team. The successful candidate will be responsible for answering customer enquiries, handling personal and...

Job OverviewDBS Bank (Hong Kong) Limited is seeking a highly skilled and experienced Team Lead to join our SME Banking team in Institutional Banking. As an expert in Know Your Customer (KYC), you will be responsible for leading the customer onboarding and review process, ensuring full compliance with regulatory requirements and internal policies.About the...

Job DescriptionWe are seeking a Senior Customer Services Manager to lead our team in delivering exceptional customer experiences.Main Responsibilities:Develop and implement effective training programs to enhance the skills of our customer service representatives.Manage daily operations, including coordinating with frontline staff and reviewing process...

Computer And Technologies Holdings LimitedJob Title: Customer Service RepresentativeSalary: HK$30,000 - HK$40,000 per month (estimated)Job Description:As a Customer Service Representative with Computer And Technologies Holdings Limited, you will play a crucial role in providing exceptional customer service to our valued clients. Your primary responsibility...

Bloomberg is a global leader in business and financial information, news and insight. We use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers rely on us for the information and tools they need to make critical investment decisions.Company OverviewWe provide the spaces and systems that allow our...

Job Title: Customer Service Assurance DirectorWe are seeking an experienced Customer Service Assurance Director to join our Classy Wheeler Limited team in Hong Kong. As a key member of our IT&T services company, you will be responsible for ensuring exceptional customer satisfaction and service quality.About the Role:We offer a competitive salary package with...

About the RoleWe are seeking a highly skilled and dedicated Customer Service Ambassador to join our team at Bank of China (Hong Kong) Limited. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer service, promoting customer satisfaction, and enhancing overall business sales productivity.Key...