Retail Senior Sales Team Leader

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Cutting Edge Recruitment Full time
About Our Company

At Cutting Edge Recruitment, we strive to provide exceptional services and solutions for our clients.

Salary Range

The estimated salary range for this position is £25,000 - £35,000 per annum, depending on experience.

Job DescriptionKey Responsibilities:
  • Work collaboratively with the store team to ensure a smooth operation of the shop floor.
  • Act as the initial point of contact for customer complaints, service, and maintenance standards.
  • Maintain adherence to company policies, controls, and standards, including due diligence, cleanliness, cash handling, health and safety, and uniform.
  • Organize and distribute break schedules for the floor on a weekly basis.
Performance Indicators:
  • Drive sales growth by implementing strategies to meet or exceed targets.
  • Enhance productivity within the team through effective communication and goal-setting.
  • Analyze and respond to customer feedback and complaints in collaboration with management.
Behaviours and Skills:
  • Prioritize tasks efficiently, manage time effectively, and multitask when needed.
  • Demonstrate excellent interpersonal and communication skills.
  • Embody a positive attitude, even in challenging situations.
  • Motivate and inspire team members to achieve their goals.
  • Lead by example and foster a culture of innovation and creativity.
Requirements
  • Strong communication skills are essential.
  • A self-motivated individual who thrives in an entrepreneurial environment is required.
  • A motivated, outgoing, and approachable candidate is ideal.
Benefits
  • Five working days per week (40 hours).
  • 16 annual leave days.
  • Two volunteering day leave.
  • Four wellbeing days annually.
  • Birthday leave.
  • Corporate discounts.
  • Health insurance.
  • End-of-year discretionary bonus.
  • Free staff meal.
  • Staff discount.

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