Guest Experience Associate

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

Job Summary

We're seeking a skilled Guest Experience Expert to deliver exceptional service to our guests. As a key member of our team, you'll be responsible for creating memorable experiences through proactive service, attention to detail, and a passion for delivering results.

Key Responsibilities

  • Provide personalized service to guests, addressing their needs and exceeding their expectations
  • Process operational needs, complete reports, and share local area highlights to enhance the guest experience
  • Maintain a safe work environment, follow company policies, and protect company assets
  • Work collaboratively with colleagues to achieve team goals and objectives

Requirements

  • High school diploma or equivalent
  • No related work experience required
  • No supervisory experience required
  • No license or certification required

About Marriott International

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive culture. We're proud to be an employer of choice for people with disabilities and veterans.



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