Technical Specialist
2 weeks ago
At Insight Enterprises, Inc., we're on a mission to accelerate transformation and achieve extraordinary results. As a Technical Specialist, you'll be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they're future-ready.
Key Responsibilities:- Provide support to network and computer platforms, including network router, network switch, SDWAN, firewall, load balancer, Linux and Windows OS, and Kubernetes infrastructure.
- Generate scripts and templates for the automated provisioning of system resources.
- Support directory systems such as Active Directory and ADFS, Single Sign-on (SSO) user profile setup, and related SSO technology.
- Explore new cloud services offerings and implement processes and standards for optimization of the use of cloud services.
- Provide support on CI/CD (e.g., GitHub Enterprise, Jenkins) and automation tools (e.g., Ansible and Terraform) and responsible for maintenance of relevant automation playbook.
- Stay informed of system failures and provide level 2 support on cloud-related infrastructure.
- Provide on-call support for emergency production incidents and on-site support for fire-fighting and perform shift duties as required.
- University degree in information technology, computer science, or related discipline.
- Minimum 5 years of relevant experience preferably gained from major financial institutions for Senior Specialist; minimum 3 years for Specialist I.
- Hands-on technical experience in network router, network switch, SDWAN, firewall, and load balancer and security products.
- Experience in system infrastructure (e.g., system, storage, and computing), Cloud, DevOps automation tools, other tools, and scripts related to Ansible Tower, Terraform, Jenkins, GitHub, Python, Ruby, JavaScript, JSON, etc.
- Knowledge of cloud computing technologies and prevailing technology trends.
- Received 35+ industry and partner awards in the past year.
- $9.2 billion in revenue.
- #20 on Fortune's World's Best WorkplacesTM list.
- 14,000+ engaged teammates.
- Best Workplaces in Technology - 2024.
- $1.4M+ total charitable contributions in 2023 by Insight globally.
We're not just a tech company; we're a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
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