Retail Banking Branch Supervisor

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full time

About the Role

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  • We are currently recruiting for a Retail Banking Branch Supervisor to oversee the smooth operation of our branches.

Key Accountabilities:

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  • Evaluate branch performance, ensuring compliance with operational risk management standards.
  • Develop strategies to optimize branch operations, enhancing customer satisfaction and overall performance.
  • Analyze data to inform decision-making, driving continuous improvement in branch operations.
  • Collaborate with cross-functional teams to implement process improvements, aligning with the Bank's objectives.
  • Contribute to business process re-engineering initiatives, supporting the Bank's growth and development.

Essential Qualifications

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  • Bachelor's degree in Business Administration or relevant field, with a minimum 5 years' experience in retail banking branch operations or frontline operations.
  • Proficiency in retail banking products and processes is desirable.
  • Exceptional organizational, analytical, and time management skills, coupled with a strong risk awareness.
  • Excellent interpersonal and communication skills, facilitating effective collaboration with various levels within the organization.

Candidates with less experience may be considered for the role of Assistant Branch Manager.



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