Director of Client Services

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Aon Hewitt Full time

Aon Hewitt: Empowering Results Together

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We shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team.

The Job Description

  • Client management activities, including but not limited to day-to-day program management, consultative service, and relationship building
  • Coordinate with different BUs for all client management functions
  • Expert knowledge and ensure effective working relationships with different teams in Aon to provide Aon United solutions to the client
  • Prepare documents required for account servicing, including but not limited to program design, preparation of invoices, premium payment tracking, particular slips, cover notes, closing instructions, renewal reports, and insurance manuals
  • Portfolio profitability accountability and client budget management
  • Comply with Aon systems and protocols

The Ideal Candidate

  • Proven experience in account servicing primarily to Global Accounts and Network Management
  • Team management track record of leading a small to mid-size team with global coordination background
  • Good knowledge of local markets, including insurers, tax, regulatory, unique coverage/issues
  • Sound General Insurance experience, including but not limited to Property & Casualty, Public and Products liability, Motor, Employee Compensation
  • Certification in ANZII, ACII or across General Insurance
  • Bachelors or above in business or related disciplines

Benefits of Working at Aon Hewitt

  • Inclusive environment that encourages wellbeing and work-life balance
  • Flexible working arrangements to suit individual needs
  • Ongoing learning and development opportunities
  • Diverse and inclusive workplace culture


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