Client Services

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Interactive Brokers Group, Inc. Full time
Client Services - Security and Login Assistance Representative

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds, and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.Job Description and Responsibilities:

IBKR seeks motivated, analytical, and methodical individuals with a financial services industry background and professional demeanor to join an exciting team helping shape one of the world's strongest trading and brokerage brands.The ideal candidate will be friendly, enjoy helping clients, and be comfortable with new and changing technologies.Responsibilities:

Handling client inquiries about IBKR's security system via phone, tickets, and chatProblem management with a focus on security protocols and practicesAssisting clients in the configuration and use of IBKR's two-factor authentication smartphone appIdentification and escalation of issues about the secure login of clients using IBKR's smartphone appQualification:

Previous experience in a client service role (fresh graduates able to demonstrate related skills will be considered)Experience with Windows and/or macOS and basic office applicationsExperience and knowledge of Android/iOS smartphone operating systemsFluency in Cantonese and English (knowing Mandarin is a plus)Company Benefits & Perks:

Competitive Salary, annual performance-based bonus, and stock grantExcellent health and welfare benefits, including medical, dental, specialist, and in-patientCompetitive package of Annual LeaveDaily lunch is ordered in-house with a fully stocked kitchenModern offices with multi-monitor setupsUnique opportunity to gain exposure to global financial products, markets, and clienteleOpportunities for career progression and job scope expansion in a global company with a growing local presenceHybrid work arrangement role permitting

#J-18808-Ljbffr

  • Hong Kong, Central and Western District, Hong Kong SAR China Waihong Services Group Full time

    Client Service CoordinatorWe are seeking a detail-oriented and customer-focused Client Service Coordinator to join our team.Key Responsibilities:Manage client relationships and provide exceptional customer serviceCoordinate project activities and ensure timely completionPrepare and distribute marketing materials and reportsMonitor and analyze client feedback...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hornby Chapman Full time

    A leading Financial Institution with offices in multiple jurisdictions is looking for a Client Service Manager with a proven track record to join as a senior member of the client service team based in Hong Kong. Working in a team, the successful candidate, fluent in Cantonese, English and Mandarin will be tasked with managing a number of large clients in...


  • Hong Kong, Central and Western District, Hong Kong SAR China The HKIP Full time

    A leading global financial institution is seeking a motivated and talented Client Services Associate (Japanese/thai/Vietnamese/Bahasa) to join our team in Hong Kong. In this role, you will be responsible for providing excellent client service and support to our Korean and international clients, with a focus on understanding their unique needs and delivering...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bela Offices Full time

    BELA Offices specialises in delivering flexible, tailored workspace solutions to meet unique business needs. Our dedicated team supports business growth and scaling challenges by crafting workspaces that reflect individual brands. From office layout and IT infrastructure to branding, every detail is customised to create an empowering business...


  • Hong Kong, Central and Western District, Hong Kong SAR China Vista Global Full time

    Job ProfileVista is a fast-growing private aviation business, operating the world's largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability, and value.From scheduling a flight, every detail is covered, from a particular bottle of wine or catering from a preferred restaurant to a particular...


  • Hong Kong, Central and Western District, Hong Kong SAR China Interactive Brokers Group, Inc. Full time

    Client Service Representative Job OpportunityWe are seeking a skilled and detail-oriented individual to join our team as a Client Service Representative.About Interactive Brokers Group, Inc.Interactive Brokers Group, Inc. is a leading global financial services company with headquarters in Greenwich, CT, USA.We provide global electronic brokerage services to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Hong Kong Full time

    About the OpportunityOgilvy Hong Kong is looking for an experienced Senior Account Manager to join its team. As a key member of the account management team, you will be responsible for delivering high-quality client service and ensuring the success of our clients' marketing campaigns.Key Requirements:Proven track record of delivering exceptional client...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ethos BeathChapman Full time

    Join a well-established Wealth Planning international advisory business as Head of Client Services in their Hong Kong Office. Your leadership experience will help steer and manage the existing team to maximise their performance and potential. Individuals with solid knowledge and relationships in the UHNW segment, do consider this opportunity to nurture...


  • Hong Kong, Central and Western District, Hong Kong SAR China AXA Investment Managers Full time

    Support existing client services and sales support infrastructure, ensure delivery of first class service for clients in the APAC region. Professionally handling of client queries and managing the interactions and communication with clients in the region. Supporting the sales teams with direct contact to clients, including handle client enquiry,...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia, Limited (BEA) Full time

    Client Servicing Officer - Private Banking Job ID: 4560 Responsibilities Be a team member of Private Banking Department Provide first-class customer service which meets the standards, requirements, and guidelines prescribed by regulators and the Bank Provide professional and appropriate advice in the best interests of clients and with regard to their...


  • Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

    E.C Technology Ltd. is committed to delivering exceptional IT services to our valued VIP clients. As a Client Service IT Engineer, you will play a vital role in ensuring their technical needs are met and exceeded.Job Summary:We are seeking a skilled and experienced IT engineer to join our team. The ideal candidate will have a strong background in IT support,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Unicorn Advisor (HK) Limited Full time

    ResponsibilitiesManaging the administration and service execution of client accounts and investments; Performing due diligence and onboarding of clients and counterparties; Managing client and counterparty databases; Executing trades, monitoring and reconciliation; Adhere to rules and regulations set forth by the Securities and Futures Commission of Hong...


  • Hong Kong, Central and Western District, Hong Kong SAR China Howden Full time

    Company OverviewWe are professional insurance brokers who represent clients, not insurance companies. Our job is to help clients find the solution that best suits their needs in terms of risk management practices and financial controls.Job SummaryThis role will focus on business growth and development, with a particular emphasis on client servicing.You will...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full time

    Ogilvy is a global advertising and marketing agency that has been creating impact for brands through iconic, culture-changing ideas since its founding 75 years ago.The company builds on this legacy through Borderless Creativity – innovating at the intersections of its capabilities with experts collaborating seamlessly across over 120 offices in nearly 90...


  • Hong Kong, Central and Western District, Hong Kong SAR China SPS UK&I Limited Full time

    We are seeking a highly motivated and results-driven Client Account Manager to join our team at SPS UK&I Limited.About the Role:This is an exciting opportunity to contribute to the growth and success of our organization by developing and executing strategies to drive business expansion and improve customer satisfaction.Main Responsibilities:Build and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Life and Careers Full time

    Job Description:The role of Associate, Client Services is to provide comprehensive support to Relationship Managers in delivering business results. This involves providing quality information flow, banking and investments services to clients, and advising on and executing transactions.The successful candidate will play a significant role in fulfilling and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Tradeweb LLC Full time

    About TradewebTradeweb Markets is a world leader in the evolution of electronic trading. As a fintech company serving approximately 2,500 clients across more than 65 countries, we have helped transform and electronify the fixed income markets since our first trade in 1998.We pride ourselves on being a culture built on innovation, creativity and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good...