Strategic Member Engagement Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full time

About King Deux Search & Consulting

We are a specialised executive search firm offering bespoke talent solutions across financial services and commerce.

As a Strategic Member Engagement Specialist, you will play a crucial role in creating an exceptional atmosphere for esteemed members. Your responsibilities include:

Key Responsibilities:
  • Member Relations: Develop and maintain strong relationships with members, ensuring their satisfaction and addressing concerns or issues promptly and professionally.
  • Promotion: Act as a brand ambassador, actively promoting facilities, services, products, and events to potential and existing members.
  • Guest Services: Provide a warm welcome to all members and their guests, ensuring personalised attention and assistance throughout their visit.
Requirements:
  • Previous experience in customer service or hospitality roles, preferably in luxury clubs or hotel settings.
  • Strong organisational and time management skills to handle multiple tasks and prioritise effectively.
  • Familiarity with CRM software and other relevant tools for member management and communication.
  • Good command of written and spoken English and Chinese (including Putonghua).

Estimated Salary Range: $60,000 - $80,000 per annum

At King Deux Search & Consulting, we offer a dynamic work environment and opportunities for growth. If you have a passion for delivering exceptional member experiences, please apply directly.



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