Dental Healthcare CRM Specialist
4 days ago
About the Opportunity
We are seeking a highly skilled Dental Healthcare CRM Specialist to join our team at Snaphunt. In this exciting role, you will play a key part in driving business growth and member engagement through effective CRM strategies.
Job Summary
- Develop and execute a comprehensive CRM strategy aligned with business goals to drive year-on-year sales growth and retention rates.
- Onboard, engage, and renew members through email, SMS, and in-product touchpoints.
- Design and execute targeted email campaigns, workflows, and automation sequences to nurture leads and increase conversions.
- Leverage tools within ActiveCampaign, including AI, to optimise member engagement and conversion rates.
- Collaborate cross-functionally with marketing, sales, and product teams to enhance member journeys and experiences.
- Analyse member behaviour, trends, and feedback to inform strategic decision-making and improve the member experience.
- Oversee CRM database integrity and ensure accurate member data management.
Key Performance Indicators
- Email and Notification Engagement Metrics: Increase key email performance metrics (open rates, click-through rates, conversion rates, unsubscribe) and optimise mobile app notifications to improve click-through and conversion.
- Onboarding: Implement and optimise campaigns designed to improve new member onboarding, including mobile app usage, choosing a dentist and scanning invoices and increasing member engagement metrics (e.g. rewards, referrals, open rates, click-through rates).
- Retention: Implement and optimise email and app notification campaigns designed to improve the retention of current subscribers.
Required Skills and Qualifications
- Extensive experience and evidence of achieving exceptional results in CRM Management.
- Ability to be analytical, strategic, and creative when required.
- Perfect spoken & written English.
- Highest integrity.
About Snaphunt
Snaphunt is a national digital health company with almost 20 years in the industry, comprising 5 divisions including the National Dental Network, Health Fund Partnerships, Projects & Investments plus more recently, Retail Dental Cover and Corporate Dental Cover.
-
Targeting Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Fans-CRM Full timeWe are seeking a part-time specialist in Twitter advertising procurement to join our team at Fans-CRM. The ideal candidate will have experience in managing advertising campaigns on Twitter, with a strong understanding of the platform's principles and targeted advertising. Key responsibilities include planning and launching advertising campaigns, setting up...
-
Digital Marketing Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Fans-CRM Full timeFans-CRM is a comprehensive solution for OnlyFans management, aiming to eliminate the hassle of using multiple services. Our toolkit covers key areas of management, analytics, chat communication, and promotion.The RoleWe are seeking a part-time specialist in Twitter advertising procurement to join our team.Responsibilities:Plan and launch advertising...
-
Specialist in Twitter Advertising Procurement
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Fans-CRM Full timeFans-CRM is dedicated to empowering businesses and content creators to manage their OnlyFans presence more efficiently. Our comprehensive solution helps eliminate the hassle of using multiple services, providing a toolkit that covers key areas of management, analytics, chat communication, and promotion.The RoleWe are seeking a part-time specialist to...
-
Customer Relationship Management Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China smile Full timeAbout SmileSmile is a pioneering digital health company with nearly two decades of experience in the industry, comprising five divisions including the National Dental Network, Health Fund Partnerships, Projects & Investments, Retail Dental Cover, and Corporate Dental Cover.The company is committed to revolutionising quality healthcare accessibility and...
-
Warehouse Logistics Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China PHOENIX Healthcare Distribution Limited Full timeWarehouse Logistics SpecialistAt PHOENIX Healthcare Distribution Limited, we are seeking a skilled Warehouse Logistics Specialist to join our team in our Wakefield Distribution Centre.As a Warehouse Logistics Specialist, you will be responsible for accurately assembling customer orders, efficiently picking customer orders for shipment, and ensuring that the...
-
Strategic Healthcare Leader
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA Full timeAbout the RoleAs a key member of AIA's Group Strategy team, you will lead on projects and initiatives to develop and evolve the Healthcare strategy of AIA and its business units. Your expertise will be sought after by group functions to provide strategic advice and support on workstreams related to AIA's corporate strategy.Key Responsibilities:Conduct...
-
Warehouse Operations Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China PHOENIX Healthcare Distribution Limited Full timeAs a Warehouse Operations Specialist at PHOENIX Healthcare Distribution Limited, you will be responsible for maintaining optimal stock levels and ensuring operational success in our Wakefield Distribution Centre.The role involves monitoring stock levels, identifying low inventory situations, and initiating replenishment activities. Your attention to detail...
-
Strategic Director of Healthcare Operations
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA Full timeAbout the RoleWe are seeking a Strategic Director of Healthcare Operations to join our team at AIA. As a key member of our Integrated Health Strategy (IHS) Tribe, you will play a crucial role in driving the provider network management and growth for U Care.Key Responsibilities:Drive the development and implementation of strategies to enhance the provider...
-
Digital Advertising Strategist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Fans-CRM Full timeFans-CRM is a cutting-edge platform designed to revolutionize the management of OnlyFans for companies and creators. Our mission is to provide a comprehensive solution that streamlines the process of using multiple services, making it easier to focus on what matters most - growing your business.The RoleWe are seeking a part-time specialist in Twitter...
-
Temperature-Controlled Delivery Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China PHOENIX Healthcare Distribution Limited Full timeAbout the OpportunityWe are seeking a responsible and reliable Temperature-Controlled Delivery Specialist to join our team at our Wakefield Distribution Centre. As a Temperature-Controlled Delivery Specialist, you will be responsible for checking, loading and delivering orders to a range of customers on a predetermined route.Your key responsibilities will...
-
Senior Software Engineer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Clover Health Full timeAbout the Role:We are seeking a highly skilled Senior Software Engineer to join our team at Clover Health. As a key member of our engineering team, you will play a critical role in developing and maintaining our innovative primary care tool, Counterpart Assistant.Key Responsibilities:Design and implement scalable and efficient software systems to support our...
-
Senior Software Engineer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Beame Full timeAbout Be@me Medical Technology LimitedWe are a rapidly expanding digital healthcare startup revolutionizing the cosmetic dental industry by making care more affordable and accessible. Our innovative orthodontic solutions help customers live healthy and confident lives.Job Summary:We seek a skilled Full Stack Developer to lead our web application development...
-
Actuarial Manager, Healthcare Pricing Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential, we're committed to being a partner for every life and protector for every future. Our goal is to create a culture that celebrates diversity and inclusion, for our people, customers, and partners. We provide a platform for our people to excel and make an impact to the business, and we support our people's career ambitions. We pledge to make...
-
Research Associate, Asia Healthcare Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Wellington Management Company, LLP Full timeAbout UsWellington Management is a leading investment management firm that offers comprehensive investment solutions to institutional clients worldwide. Our investment approach is built on a robust body of proprietary research and a collaborative culture that fosters independent thought and healthy debate.About the RoleWe are seeking a highly motivated and...
-
Warehouse Operations Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China PHOENIX Healthcare Distribution Limited Full timeWarehouse OperativeAs a key member of our team at PHOENIX Healthcare Distribution Limited, you will play a vital role in ensuring the smooth operation of our Wakefield Distribution Centre.Working in a fast-paced pharmaceutical warehouse environment, you will be responsible for accurately assembling customer orders, efficiently picking customer orders for...
-
Product Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full timeThe OpportunityWe are seeking a highly motivated and experienced Product Specialist to join our team at Snaphunt. As a Product Specialist, you will play a critical role in promoting and selling our company's products to healthcare professionals, including doctors, nurses, and pharmacists.Key ResponsibilitiesIdentify and capitalize on market opportunities and...
-
Nurse Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hospital Authority Full timeJob OverviewWe have vacancies in various clusters for Nurse Specialists. This role is ideal for individuals who are passionate about delivering high-quality patient care and wish to contribute to the success of our healthcare team.
-
Sales Administration Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Bio-Rad Full timeJob SummaryWe are seeking a highly skilled Sales Administration Specialist to support our Hong Kong sales and marketing objectives. This role will play a crucial part in helping the team reach its goals by providing administrative assistance, coordinating quotation requests, and performing monthly reconciliations.About Bio-RadBio-Rad has been a leading life...
-
Access to Finance Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Abt Associates Full timeHETA's Access to Finance Consultant role offers a unique opportunity to make a significant impact in sub-Saharan Africa.We are seeking an experienced professional with a strong background in finance and economics to enable 100 private sector health facilities to secure financing for solar PV solutions from private financial institutions in East Africa, with...
-
Customer Support Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Efficy Full timeAbout EfficyEfficy is a leading European Customer Relationship Management (CRM) solution that provides businesses with complete, flexible, and customizable software to enable their growth. Our platform includes products for marketing automation, sales, project management, customer service, and customer nurturing.Job DescriptionWe are seeking a Customer...