Senior Sales Leadership Professional

10 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

Hang Seng Bank Limited is committed to service excellence and attracting high-calibre talent. Our Retail Distribution focuses on personal wealth management and financial services, with a one-stop wealth management initiative for both affluent and mass integrated account customers.

Job Description

As a Platform Sales Manager, you will formulate and implement localized sales and marketing plans for the platform sales staff, leading them to achieve assigned KPIs while maximizing service quality and productivity.

  • Identify potential customers and groom them into Prestige Banking customers to maximize customer loyalty and satisfaction.
  • Assist the District Branch Manager in managing and enhancing capabilities/professionalism of the sales staff, providing coaching/support as needed.
  • Obtain customer feedback and handle complaints in a professional manner.
  • Organize various promotional activities for acquiring new business.
  • Stay up-to-date with latest compliance requirements and recommend remedial actions when necessary.
Key Responsibilities
  1. Develop and execute localized sales strategies to drive team performance.
  2. Lead by example, demonstrating exceptional leadership and coaching abilities.
  3. Maintain strong relationships with customers, addressing their needs and concerns effectively.
  4. Foster a culture of continuous learning and improvement within the team.
  5. Ensure adherence to regulatory requirements and industry standards.
Requirements
  • University degree in a related field.
  • A minimum of 6 years of sales experience in the banking industry.
  • Demonstrated leadership and coaching abilities.
  • Strong strategic planning skills and sound judgment.
  • Customer-centric mindset and ability to manage complex interactions effectively.
  • Ability to inspire others to achieve their goals/ambitions.
  • Fluency in spoken and written Chinese and English.
  • Relevant professional certifications (Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations).

We are committed to creating a dynamic working environment that supports the growth and development of our employees. If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to explore this opportunity further.



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