Senior Sales Leadership Professional
10 hours ago
Hang Seng Bank Limited is committed to service excellence and attracting high-calibre talent. Our Retail Distribution focuses on personal wealth management and financial services, with a one-stop wealth management initiative for both affluent and mass integrated account customers.
Job DescriptionAs a Platform Sales Manager, you will formulate and implement localized sales and marketing plans for the platform sales staff, leading them to achieve assigned KPIs while maximizing service quality and productivity.
- Identify potential customers and groom them into Prestige Banking customers to maximize customer loyalty and satisfaction.
- Assist the District Branch Manager in managing and enhancing capabilities/professionalism of the sales staff, providing coaching/support as needed.
- Obtain customer feedback and handle complaints in a professional manner.
- Organize various promotional activities for acquiring new business.
- Stay up-to-date with latest compliance requirements and recommend remedial actions when necessary.
- Develop and execute localized sales strategies to drive team performance.
- Lead by example, demonstrating exceptional leadership and coaching abilities.
- Maintain strong relationships with customers, addressing their needs and concerns effectively.
- Foster a culture of continuous learning and improvement within the team.
- Ensure adherence to regulatory requirements and industry standards.
- University degree in a related field.
- A minimum of 6 years of sales experience in the banking industry.
- Demonstrated leadership and coaching abilities.
- Strong strategic planning skills and sound judgment.
- Customer-centric mindset and ability to manage complex interactions effectively.
- Ability to inspire others to achieve their goals/ambitions.
- Fluency in spoken and written Chinese and English.
- Relevant professional certifications (Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations).
We are committed to creating a dynamic working environment that supports the growth and development of our employees. If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to explore this opportunity further.
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