Profitable Team Lead for Wealth Sales Distribution
4 days ago
About Us
Hang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence. Our people are our most important asset, playing a vital role in enhancing performance for customers and providing best-in-class products and services.
Our Vision
We aim to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages.
About the Role
We seek a high-calibre professional to join our Wealth Sales Distribution team as Prestige Insurance Sales Manager II.
Key Responsibilities
- Lead a team of insurance specialists to execute and proactively implement advanced coaching techniques to motivate and encourage learning and re-enforce application within the workplace.
- Manage the performance and provide guidance to insurance specialists in the branches, formulating and implementing tactics/strategies.
- Monitor and review current sales processes to improve channel efficiency and customer experience.
- Enhance capabilities and professionalism of managed staff and sales force to improve overall customer satisfaction and sales quality.
- Manage the performance and ensure the professionalism and sales quality of team members.
- E nsure that all control measures relevant to the job are undertaken to minimize risk exposure of the Bank.
- Adhere to all relevant processes and procedures of the Group compliance policy and internal controls.
Requirements
- University degree in Business Administration or other relevant qualification.
- Minimum 7 years' relevant experience in retail banking, with strong knowledge of insurance products.
- Excellent relationship building and stakeholder management skills.
- Strong leadership and coaching abilities.
- Good presentation, interpersonal, negotiation, communication, and analytical skills.
- Good command of spoken and written English and Chinese.
- Passes in the Hong Kong Securities Institute Licensing Examination and Insurance Intermediaries Qualifying Examination and attains relevant professional qualifications such as CFP/CFMP/QRA/CFA an advantage.
- Customer-centric mindset and ability to manage complex interactions effectively.
- Show strong situation awareness, strong desire to learn, and able to work in Agile environment.
- Able to inspire others to achieve their goals/ambitions in a variety of situations.
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