Platform Sales Leader
4 weeks ago
Hang Seng Bank Limited is committed to delivering exceptional service excellence. Our team members are our most valuable asset, and we strive to provide a dynamic working environment, opportunities for career growth, and competitive compensation packages.
Retail Distribution Focus
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives cater to both affluent and mass integrated account customers. With a network of around 260 branches and automated banking centers, including around 50 Prestige Banking Centers for high-end personal customers, we serve over half of the adult population in Hong Kong while offering a comprehensive range of products to our valued customers.
We are seeking a high-caliber professional to join our branch network as a Platform Sales Leader.
Key Responsibilities
- Develop and implement localized sales and marketing strategies to achieve assigned key performance indicators (KPIs) and enhance service quality and productivity.
- Identify potential customers and nurture them into Prestige Banking customers to maximize customer loyalty and satisfaction.
- Assist in managing and enhancing the capabilities and professionalism of sales staff, providing coaching and support as needed.
- Obtain customer feedback and handle complaints in a professional manner.
- Organize various promotional activities to acquire new business.
- Stay up-to-date with the latest compliance requirements and recommend remedial actions when necessary.
Requirements
- University degree in a related field is preferred.
- At least 3 years of sales experience in the banking industry.
- Strong leadership and coaching abilities.
- Sound judgment and strategic planning skills.
- Proficiency in both English and Chinese.
- Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations.
- High level of customer-centricity mindset with dedication to delivering exceptional quality services for customers.
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.
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