Platform Sales Manager
1 month ago
A Career with Hang Seng Bank
Hang Seng is committed to delivering exceptional service. Our people are our greatest asset, and we rely on them to drive our performance and provide best-in-class products and services. We seek to attract top talent by offering a dynamic work environment, opportunities for career growth, and competitive compensation packages.
Retail Distribution – Branch Network
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives cater to both affluent and mass integrated account customers. With over 270 branches and service outlets, including around 60 Prestige Banking Centres for high-end personal customers, we serve a significant portion of the adult population, offering a wide range of products.
Branch placement is subject to the final decision by RSS Management.
We are seeking a high-caliber professional to lead our branch network as a Platform Sales Manager.
Key Responsibilities
- Develop and implement localized sales and marketing strategies for the platform sales team, driving them to achieve assigned KPIs and maximize service quality and productivity.
- Identify potential customers and nurture them into Prestige Banking customers, enhancing customer loyalty and satisfaction.
- Assist the District Branch Manager in managing and enhancing the capabilities and professionalism of the sales staff, providing coaching and support as needed.
- Collect customer feedback and handle complaints in a professional manner.
- Organize promotional activities to acquire new business.
- Stay up-to-date on the latest compliance requirements and recommend remedial actions when necessary.
Requirements
- University degree in a related field.
- At least 6 years of sales experience in the banking industry.
- Strong leadership and coaching abilities.
- Sound judgment and strategic planning skills.
- Customer-centric mindset and ability to manage complex interactions effectively.
- Able to inspire others to achieve their goals and ambitions in various situations.
- Strong situation awareness, desire to learn, and ability to work in an Agile environment.
- Resilience to stress, able to unlock full potential, and prepare for the future of work.
- Fluency in spoken and written Chinese and English.
- Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations.
Visit our website to receive the latest information about our career opportunities in Hang Seng Hong Kong.
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